6 - 10 years

20 - 25 Lacs

Posted:-1 days ago| Platform: Naukri logo

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Job Type

Full Time

Job Description

  • Design, develop, and optimize conversational AI solutions using Dialogflow CX
  • Build and manage flows, playbooks, and production-ready voice/chat agents
  • Implement Python-based solutions (Cloud Functions, Colab) for automation and scalability
  • Write and optimize SQL queries in BigQuery for data analysis and reporting
  • Develop and execute test cases to validate conversational AI system performance
  • Define evaluation metrics and monitoring frameworks to ensure continuous improvement
  • Analyze conversational data to identify trends, gaps, and optimization opportunities
  • Collaborate with product, engineering, and business teams to deliver customer-centric solutions
  • Improve user experience by tuning NLP models and response strategies
  • Ensure high availability, reliability, and scalability of deployed AI systems
  • Conduct A/B testing and performance benchmarking of agents
  • Document workflows, system improvements, and best practices
  • Stay current with advancements in AI, ML, and conversational platforms
  • Provide technical guidance and mentorship to junior team members.

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