Data Analytics Engineer

Job Description

At an Senior Associate level, you'll work as part of a team of problem solvers, helping to solve complex business issues from strategy to execution by using Data, Analytics & Insights Skills. PwC Professional skills and responsibilities for this management level include but are not limited to:

• Use feedback and reflection to develop self-awareness, personal strengths, and address development areas.
• Demonstrate critical thinking and the ability to bring order to unstructured problems.
• Ticket Quality and deliverables review, Status Reporting for the project.
• Adherence to SLAs, experience in incident management, change management and problem management.
• Review your work and that of others for quality, accuracy, and relevance.
• Know how and when to use tools available for a given situation and can explain the reasons for this choice.
• Seek and embrace opportunities which give exposure to different situations, environments, and perspectives.
• Flexible to work in stretch opportunities/assignments.
• Use straightforward communication, in a structured way, when influencing and connecting with others.
• Able to read situations and modify behavior to build quality relationships.
• Uphold the firm's code of ethics and business conduct.
• Work in a team environment that includes client interactions, workstream management, and cross-team collaboration.
• Good Team player. Take up cross competency work and contribute to COE activities.
• Escalation/Risk management.

Position Requirements:

Required Skills:

Primary Skill:

Secondary Skill:

Data Analyst:

• Should have minimum 5 years hands on experience on Service Now Application like GRC/IRM, ITSM, ITBM
• Should have minimum 5 years hands on Experience on ITIL, ITSM modules.
• Should have minimum 5 years’ working understanding of ServiceNow ATF, Tricentis Tosca
• Should have the ability to understand complex business and functional requirements.
• Should have superior analytical skills in analyzing user, functional and technical requirements
• Should have ability to practical application of the Testing Concepts in day-to-day project activities.
• Should have ability to derive the Test Scenarios from the Business Requirements.
• Should have working understanding in Test Design and writing detailed test cases based on user scenarios.
• Should have working understanding of analyzing test execution results and the creation of appropriate test metrics.
• Should have working understanding of the defect management process.
• Should have working understanding of ServiceNow Test Management and Agile
• Should have working understanding of automation testing concepts and hands on ServiceNow ATF
• Should have working understanding of Automation execution like preparing smoke test scenarios and execution in continuous basis with each deployment
• Should have ability to enhance automation scripts to build a regression suite.
• Should have working understanding of software testing techniques and strategies.
• Should working understanding in Mobile Testing.
• Should have working understanding of the various Test Management and Defect Management tools.
• Should have working understanding of quality assurance and/or software development processes and methodologies, with the ability to share that knowledge with peers, and project team members.
• Should have excellent analytical skills and ability to solve complex problems.
• ways of “working smarter”, through elimination of unnecessary steps or duplication.

Nice to have:

• Certifications in ServiceNow (CSA, ITIL, ATF), ISTQB Certification

Soft Skills:

• Should have Exceptional written and verbal communication skills to articulate technical details effectively
• Strong problem-solving skills with keen attention to detail and precision.
• Ability to work autonomously as well as collaborate effectively within diverse teams.
• A proactive mindset focused on continuous improvement in quality assurance processes.
• Adaptability manages multiple priorities and excel in dynamic, fast-paced environments.