Dark Store Manager

• We're looking for a talented & experienced

  Dark Store Manager -

  Operations in Chennai.

• Incredible yet challenging opportunity to work

  with Operations team at a high-growth Quick Commerce startup to drive meaningful impact.

Responsibilities:

• Help

  oversee 30-Min/60-Min Delivery operations across multiple dark stores in Chennai.

• Manage all

  dark store/delivery fleet teams along with the launch of new dark stores

  across Chennai, as per the expansion plan.
• Work closely with our customers (D2C/E-Commerce Brands) and support them in expansion/growth across Chennai.
• Own all aspects of dark store & last-mile operations such as inbound, inventory management, outbound, manpower planning, rostering, training, employee engagement, vendor partnerships, COD management.
• Ensure a streamlined Supply Chain to

  drive 100% success rate in 30-Min/60-Min/Same-Day Delivery & meet SLAs across the city.

• Lead all metrics related to reliability, customer experience & CPO (cost-per-order) as per business needs, while continuously developing & implementing SOPs (dark store + last-mile) to improve them.
• Oversee weekly audits and daily MIS reporting to Management.
• Help create a rockstar culture amongst your team to scale to profitability.

Qualifications:

• 2-6 years of

  Operations/Supply Chain Management experience,

  at Quick Commerce/

  Ecommerce warehousing/logistics companies.

• Team management, stakeholder management, & independent decision-making experience are a must.
• Must have an owner's mindset. We are looking for owners, not employees.

Benefits:

• Be part of a tight-knit rocket ship passionate about empowering Ecommerce brands in the quick commerce era.
• Annual company retreat.
• Growth Opportunities