D365 functional Analyst

Job Responsibilities:

• Collaborate closely with business teams to gather and understand their needs, converting them into functional requirements for D365 solutions.
• Customize and configure Microsoft Dynamics 365 applications to meet specific business needs and workflows.
• Design and deliver training sessions for business users, while providing continuous support and troubleshooting to optimize D365 usage.
• Work closely with technical teams to ensure smooth integration and deployment of D365 solutions.
• Prepare and maintain detailed documentation such as Functional Requirement Documents (FRD), Functional Design Documents (FDD), and user manuals.
• Carry out system and functional testing to ensure high-quality solution delivery.
• Assess the functionality of D365 on an ongoing basis and implement necessary enhancements and upgrades to align with evolving business needs.
• Ensure that D365 adheres to industry best practices, regulatory standards, and maintains data security and integrity.
• Provide regular updates on the progress of ongoing support and projects to relevant stakeholders.

Technical Skills:

• Proven experience in using and configuring Microsoft Dynamics 365 FSCM, including General Ledger, Cashbook, Inventory Management, Procurement & Sourcing, Project Accounting, and Sales & Marketing modules.
• Strong understanding of finance and accounting principles and how they are applied within Dynamics 365 FSCM.
• In-depth experience with Azure DevOps for issue management and tracking.
• Ability to troubleshoot issues within Dynamics 365 FSCM and collaborate with users to define clear requirements for resolution.
• Proficiency in Microsoft Office tools (Excel, Word, PowerPoint) to create reports, documentation, and functional specifications.
• Solid understanding of technical concepts such as data models, integrations, and data migration.
• Experience in executing User Acceptance Testing (UAT).

Non-Technical Skills:

• Excellent written and verbal communication skills.
• Strong organizational skills, with the ability to handle multiple projects and prioritize tasks effectively.
• Collaborative mindset to work effectively with both peers and stakeholders.
• Self-motivated, capable of taking ownership of tasks and working independently.
• Ability to engage with users to transform business needs into clear and actionable requirements.