CyberArk Support Engineer

Requirements: • Role: Cyberark Engineer • Location: Mumbai • Qualification: Any Graduate • Experience: 2-4 YEARS Responsibilities: Provide CyberArk expert technical services to enterprise customers Understand and ensure successful delivery of the customer's objectives Provide technical expertise and support to regional customers and partners Understand current requirements and processes, identifying additional opportunities within the account Solve technical issues through research, reproduction, and troubleshooting while applying acquired knowledge. Document all technical inquiries Develop and review content for knowledge sharing for both internal purposes and customerfacing platforms Help expand the usage of our solutions with our customers About the company Experience in upgrading CyberArk PAM solution (Advantage) Experience in CP & CCP Experience in Custom connector or Web connector. Key Requirements: • Candidate should have implemented CyberArk PIM suite solution in production or LAB environment About the company • Must have knowledge on Integration of Active Directory, SMTP, and third-party tools with CyberArk • Good understanding of CyberArk concepts • Demonstrable knowledge of Information Security and Network Architecture concepts • Mastery of Windows Operating Systems and environments, IIS and LDAP • Experience with UNIX/Linux • Experience with virtualization • Excellent written and verbal communications skills • Scripting/Development experience (Advantage) • Knowledge of developing a custom connector for CPM and PSM • Auto IT, PowerShell Scripting/Development experience (Advantage) • Experience in upgrading CyberArk PAM solution (Advantage) • Demonstrable knowledge of Information Security and Network Architecture concepts • Experience with the following technologies: IDM, SSO, SIEM, Application Servers, Authentication Products and Ticketing System (Advantage) • Strong knowledge of Windows Servers • Must have Excellent written and verbal communications skills. • Must be able to work independently as well as with others.