Customer/Technical Support Executive-International

We are searching for a skilled Customer/Technical Support Executive with a professional and approachable demeanor for an international process. The ideal candidate must possess self-motivation and a strong passion for customer support. Your responsibilities will include efficiently and professionally handling international customer calls. It will be crucial to understand customer needs and provide suitable solutions. Troubleshooting issues and escalating complex problems when necessary are also part of the role. Following call handling protocols and maintaining call quality standards are essential. Additionally, keeping accurate and detailed records of interactions and meeting performance targets (KPIs) for customer satisfaction, call handling time, and resolution are key responsibilities. The salary budget for this position is 27K - 35K CTC per month, along with performance-based incentives. The location for this job opportunity is in Jaipur. It is imperative to have excellent English communication skills with no grammatical errors or Mother Tongue Influence (MTI). This position has openings for 50 or more individuals.,