Customer Support Voice Process at Amazon

International Voice Process Executive – Amazon (Freshers Welcome) Company: Amazon Location: Bangalore, India Job Type: Full-Time Work Mode: Work from Office Interview Mode: 100% Virtual Shifts: Rotational / Night / Graveyard Shifts Working Days: 5 Days Working (2 Weekly Offs) Transport: Two-Way Cab (Pick-up & Drop) Job Summary: Amazon is hiring for its International Voice Support Team in Bangalore. This is a great opportunity for freshers and experienced candidates to join one of the world’s leading customer service teams. Roles & Responsibilities: Handle inbound/outbound calls from international customers. Resolve customer queries related to products, orders, payments, and account issues. Maintain high service quality and customer satisfaction. Manage difficult or irate customers professionally. Adhere to defined processes and performance standards. Skills Required: Excellent communication skills in English (verbal & written). Good typing speed and accuracy (Minimum 20 WPM, 80% accuracy). Strong problem-solving and interpersonal skills. Ability to handle pressure and work in night shifts. Job Type: Full-time Pay: ₹20,000.00 - ₹30,000.00 per month Schedule: Day shift Morning shift Night shift Rotational shift Ability to commute/relocate: Bangalore, Karnataka: Reliably commute or planning to relocate before starting work (Required) Application Question(s): Are you okay with the ₹20,000 in-hand salary? Education: Higher Secondary(12th Pass) (Required) Language: English (Required) Location: Bangalore, Karnataka (Required) Work Location: In person