Customer Support Specialist (Voice)

You will be required to work as a Customer Support Executive in Vishakhapatnam, handling voice support with exceptional communication skills. The job entails working on-site from Monday to Friday during night shift hours from 6:00 PM IST to 03:00 AM IST. With a minimum experience of 2-3+ years in a voice process, you will be dedicated to assisting customers in managing their debts and achieving financial freedom. As an Analyst, your primary responsibility will involve delving into dashboard data to formulate effective debt negotiation strategies. Your role will demand proficiency in data analysis, translating data into actionable insights. You should possess excellent verbal and written communication skills to effectively negotiate with customers. The ability to adapt to a fast-paced startup environment and attention to detail are essential qualities for this position. Additionally, being a team player with a collaborative mindset and a team-oriented approach will be crucial for success in this role.,