Customer Support Specialist- Female

Stackd is a young, dynamic and rapidly growing company. The position offers the opportunity to grow to the management level for the right candidate.

• Handle customer queries/complaints in a timely and accurate way, via CRM software, mobile/phone, email, or chat and provide appropriate solutions and alternatives within the time limits
• Follow up with customers to ensure their technical or refund related issues are resolved
• Gather customer feedback and share with our Product, Sales, and Marketing teams
• Keep records of customer interactions and making refund records

Skills Required

• Excellent communication skills with ability to interact.
• Proficiency in Microsoft Word, Excel and Outlook.
• Good problem solving and decision-making skills.
• Must have a grasp on numbers and willing to handle large volumes of data.

Interested candidate can reach us at garima.gupta@stackd.co.in

Job Type: Full-time

Pay: ₹18,000.00 - ₹30,000.00 per month

Benefits:

• Provident Fund

Work Location: In person

Expected Start Date: 05/08/2025