Posted:2 hours ago|
Platform:
On-site
Full Time
Job Opening: Customer Support Executive (Voice Process)
Company: Square Business Services Pvt. Ltd.
Location: White House Building, Block 3, 6th Floor, Begumpet.
Job Type: Full-Time work from Office
Experience: Freshers & Experienced Candidates WelcomeIndustry: BPO / Customer Service
About the Role:
Square Business Services Pvt. Ltd. is looking for dedicated and energetic individuals to join ourVoice Process team as Customer Support Executives. This role involves assisting customers viaphone, addressing queries, resolving issues, and delivering excellent service that enhancescustomer satisfaction.If you're passionate about customer service and looking to grow with a reputable organization,wed love to hear from you!
Key Responsibilities:
Handle inbound and outbound customer calls in a professional and courteous mannerUnderstand and resolve customer queries efficiently and accuratelyMaintain detailed and updated customer interaction recordsEscalate complex issues to senior team members when requiredMeet daily/weekly targets related to call quality, productivity, and customer satisfaction
Required Skills:
Strong verbal communication skills in Hindi and EnglishActive listening and logical problem-solving abilityPatience, empathy, and a customer-first attitudeBasic computer literacy and typing proficiencyTeam player with a positive and adaptable approach
Eligibility Criteria:
Qualification: 12th Pass / Graduate (any stream)Age: 18 years and aboveFreshers are encouraged to applyImmediate joiners preferred
Salary & Benefits:
Attractive salary package.Bonus and incentives.Provident Fund (PF) & ESIC applicable
Job Location:
Square Business Services Pvt. Ltd.Begumpet, White house Building, Block 3, 6th floor.
Interview Process:
Walk-in For Interview
Timings : 10:00 AM to 5:00 PM
Contact Us:
HR Shashi :- 9391907878
Join one of the fastest-growing customer support teams and kickstart your career with
Square Business Services Pvt. Ltd!
Square Business Services Pvt. Ltd.
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