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Alakh Nayan Mandir Eye Institute logo

Customer Support Representative

0 - 3 years

2 - 5 Lacs

Udaipur

Posted:3 months ago| Platform: Naukri logo

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Skills Required

Customer Support Representative PDF Microbiology Management systems Pharmacy HTML Scheduling Customer service Management CRM

Work Mode

Work from Office

Job Type

Full Time

Job Description

Manage a large number of incoming and outgoing calls Identify and assess the customer needs to achieve customer satisfaction Take orders from the customer over the calls Communicate and coordinate with other colleagues as and when necessary Acknowledge and resolve customer complaints within time limits, take follow-ups Build sustainable relationships with customers through open and interactive communication Manage and update company database and customer relationship management systems (CRM) Qualifications Desired Qualifications: Excellent communication presentation skills Good listening and problem-solving skills Good interpersonal multi-tasking skills Ability to handle pressure and meet deadlines Any graduate/diploma with good knowledge of Word, Excel and Emails. Preference will be given to candidates with graduation in Biotechnology / Microbiology/pharmacy Preferred candidates from Gurgaon location Education: Graduate

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Alakh Nayan Mandir Eye Institute
Alakh Nayan Mandir Eye Institute
www.alakhnayanmandir.com

Healthcare

Indore

50-100 Employees

3 Jobs

    Key People

  • Dr. Rajesh D. Choudhary

    Founder & Managing Director

  • Dr. Manish D. Choudhary

    Consultant Ophthalmologist

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