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Linchpin Technologies
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Customer Support Professional

Customer Support Professional

Linchpin Technologies

0 - 5 years

3 - 11 Lacs

Mohali Punjab India

Posted:1 week ago| Platform: Foundit logo

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Skills Required

Call Center Customer Care CSE Bpo Customer service

Work Mode

On-site

Job Type

Full Time

Job Description

Key Responsibilities: Respond promptly to customer inquiries via phone, email, or chat. Resolve customer complaints efficiently while maintaining a professional tone. Document interactions and transactions accurately in the system. Guide customers through basic troubleshooting and provide product/service information. Collaborate with internal departments to escalate and resolve complex issues. Maintain high customer satisfaction through active listening and empathy. Requirements: Graduate/Undergraduate (Freshers and experienced candidates welcome). Strong verbal and written communication skills in English. Ability to manage time effectively in a fast-paced environment. Willingness to work in rotational shifts and handle high-volume interactions. Basic computer literacy and familiarity with CRM tools is a plus. Positive attitude and excellent interpersonal skills.

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Linchpin Technologies

www.linchpin-technologies.com

Information Technology and Services

San Francisco

50-100 Employees

1219 Jobs

Key People

John Doe

CEO
Jane Smith

CTO
Emily Johnson

COO

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