Customer Support Professional

0 - 4 years

0 - 4 Lacs

Mohali, Punjab, India

Posted:3 days ago| Platform: Foundit logo

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Skills Required

Customer Support Inbound Process Voice support Customer Handling International Bpo

Work Mode

On-site

Job Type

Full Time

Job Description

Role Responsibilities: Manage incoming calls and resolve customer queries Identify and assess customer needs accurately Build trust through open communication Ensure high-quality support in rotational shifts Key Deliverables: Maintain professionalism and empathy in calls Handle international voice process efficiently Record and manage call interactions in systems Join immediately and work from office with cab support

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