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Trapeza Neobank of India
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Customer support - MALE

Customer support - MALE

Trapeza Neobank of India

0 years

|

1 - 2 Lacs

Posted:3 weeks ago| Platform: GlassDoor logo

Apply

Skills Required

support chat service crm engineering resolve

Work Mode

On-site

Job Type

Full Time

Job Description

Key Responsibilities

Respond to customer inquiries via email, chat, phone, or social media in a timely and professional manner.
Troubleshoot product or service issues, guiding customers to a resolution efficiently.
Maintain detailed records of customer interactions using our CRM tools.
Collaborate with internal teams (e.g., Product, Engineering, Sales) to escalate and resolve customer issues.
Identify recurring problems and suggest process or product improvements

Job Type: Full-time

Pay: ₹15,000.00 - ₹20,000.00 per month

Application Question(s):

Comfortable for 01-10 PM (Evening Shift)

Work Location: In person

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Trapeza Neobank of India

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