Customer Support - Hindi

As a Customer Support Executive - Hindi at our company based in Chennai, you will play a crucial role in ensuring exceptional customer service to our clients. Your primary responsibilities will include promptly responding to customer inquiries, providing product information, and resolving issues through various communication channels such as phone and email. You will collaborate with internal teams to address complex issues, maintain accurate records of customer interactions, and strive to meet or exceed customer satisfaction targets and key performance indicators. To excel in this role, you should have 1-2 years of experience in a customer-facing position, preferably in a call center environment. Strong communication skills in Hindi, excellent problem-solving abilities, and the capacity to work efficiently in a fast-paced setting are essential. Proficiency in basic computer skills, including Microsoft Office and CRM software, is required. Additionally, a high school diploma is necessary, while a degree in a related field would be advantageous. Joining our team offers numerous benefits, including the opportunity to work in a dynamic and growing company, a competitive salary with a bonus structure, comprehensive training programs, and prospects for career advancement. You will be part of a collaborative and supportive work environment, with access to employee wellness programs and resources. Your role as a Customer Support Executive - Hindi will be pivotal in maintaining high levels of customer satisfaction and contributing to the overall success of our organization. If you are looking to utilize your customer service skills and grow professionally in a rewarding environment, we encourage you to apply for this exciting opportunity.,