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Zucol Services
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Customer Support Executive

Customer Support Executive

Zucol Services

0 - 2 years

2 - 3 Lacs

Jaipur

Posted:1 week ago| Platform:

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Skills Required

Sales Compliance Customer satisfaction Compliance management Customer Support Executive Web designing Customer complaints Customer service Management

Work Mode

Work from Office

Job Type

Full Time

Job Description

Zucol is a special place to work We, at Zucol, believe that success can only be achieved through harmony and collaboration

Customer Support Executive

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Im not a robot

Fresher and/or experience

RESOLVING CUSTOMER QUERIES,HANDLING CUSTOMER COMPLAINTS

Up to 2.1 LPA To 3 LPA + Laptop Reimbursement + Incentives

2025-07-09

Job Description: Greetings from the ZUCOL Group!

ZUCOL Group of Companies is a leading organization specializing in multi-dimensional group of companies with an interest in various areas like educational services, software development, mobile apps, and web design .We are currently seeking a qualified GST Consultant to join our Compliance Department and support the team in managing GST-related tasks efficiently.

Key Responsibilities:

Provide excellent customer service via phone.

Resolve customer queries and issues in a timely and professional manner.

Maintain product knowledge to assist customers effectively.

Actively promote and sell the company s products to potential and existing customers.

Present product features, benefits to customers in a compelling manner.

Handle customer complaints with empathy and professionalism.

Ensure customer satisfaction and retention by offering effective solutions.

Requirements:

Excellent communication skills (both written and verbal).

Strong problem-solving abilities and attention to detail.

Ability to work in a fast-paced environment and handle customer concerns efficiently.

Positive attitude, team-oriented, and eager to learn.

Ability to handle both customer support and sales responsibilities.

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Customer Support Executive