Customer Support Executive (Work from Home)

Job Title: Customer Support Executive – Voice Process (Work from Home)

Location:

Training: Work from Office (Kolkata)

Post-Training: Permanent Work from Home

Hiring Type: Full-Time

Experience: Freshers & Experienced Candidates Welcome

Qualification: Undergraduate / Graduate

CTC: Up to ₹2.33 LPA

Shift: Rotational Shifts (including weekends)

6 Days Working, 1 Day Rotational Week Off

Training Shift Timings: 8:00 AM – 6:00 PM

Training Duration: 45 Days (from 14th July, Work from Office – Kolkata)

Key Responsibilities:

Handle inbound/outbound voice calls to assist customers.

Provide accurate information and resolve customer queries efficiently.

Maintain a high level of customer satisfaction and professionalism.

Document call details and follow up as needed.

Requirements:

Good communication skills in English and regional language.

Willingness to work in rotational shifts and weekends.

Basic computer knowledge and the ability to work remotely post-training.

Comfortable working from office during the 45-day training period.

Perks:

The system provided by the company

Opportunity to work from home after initial training

Structured training and support from experienced mentors

Job Type: Full-time

Pay: ₹14,000.00 - ₹15,000.00 per month

Benefits:

• Provident Fund

Schedule:

• Day shift
• Rotational shift

Supplemental Pay:

• Performance bonus

Education:

• Higher Secondary(12th Pass) (Required)

Language:

• English (Required)

Location:

• Kolkata, West Bengal (Required)

Work Location: Remote

Speak with the employer
+91 6370721310