Customer Support Executive (Technical Support)

Shift- Rotational

Working Days- 5 days /week , 2 days rotational week off.

Education- graduate or HSC with minimum 06 to more years of experience

Both way cab facilities

Only immediate joiners preferred.

Roles and Responsibilities

• Provide technical support to international clients through chat process.
• Handle customer queries related to software products and services.
• Offer solutions and upsell relevant products/services when necessary.
• Maintain accurate records of client interactions using CRM software.
• Collaborate with internal teams for issue resolution.

Desired Candidate Profile

• fresher or experience , Customer Support, or similar industry.
• Strong communication skills in English (written & spoken).
• Ability to work on rotational shifts including night shifts.
• Basic knowledge of computer applications and internet usage.