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Customer Support Executive

Customer Support Executive

Sutherland

0 - 1 years

2 Lacs

Chennai

Posted:2 weeks ago| Platform:

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Skills Required

Non Voice Process Email Support Bpo Customer Service Chat Support Bpo Non Voice

Work Mode

Work from Office

Job Type

Full Time

Job Description

Responsible for answering customer Non-Voice for general queries related products. To provide quality customer service & support via email to ensure that customers issues or complaints are resolved promptly. To provide, maintain a quality service to all clients. To provide quality customer assistance and support via telephone to bring resolution to escalated customer product and service issues in a friendly and efficient manner. Aptly trained and updated in industry specific technology and in clients processes, applications/ utilities, and products. Maintain high level of expertise, soft-skills, and email etiquette skills. Escalate appropriate issues to team leads. Qualification-Any Graduation * or 10+2 or 12+1Diploma This is a virtual Drive. Sunday 2nd June at 12pm to 2pm. Join using the below link. https://sutherland.webex.com/sutherland/j.php?MTID=mf53d3bb7eb9a3ab7d211b54e85de0968 Contact Person :Tournika

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Sutherland

www.sutherlandglobal.com

Business Process Outsourcing (BPO)

Denver

Approximately 30,000 Employees

494 Jobs

Key People

Diane R. Schmitt

CEO
Sanjay S. Kumar

President
M. K. Bansal

Chief Financial Officer

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