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SIMPLY VYAPAR APPS PRIVATE LIMITED
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Customer Support Executive - Ahmedabad

Customer Support Executive - Ahmedabad

SIMPLY VYAPAR APPS PRIVATE LIMITED

1 - 3 years

2 - 3 Lacs

ahmedabad

Posted:3 days ago| Platform: GlassDoor logo

Apply

Skills Required

support service communication resolve crm

Work Mode

On-site

Job Type

Part Time

Job Description

Job Title: Customer Support Executive - Ahmedabad

Summary:

We are seeking a dynamic and experienced Customer Support Executive to join our team in Ahmedabad. The ideal candidate will have 1-3 years of experience in a customer support role and will be responsible for providing exceptional customer service to our clients. This position requires excellent communication skills, problem-solving abilities, and a strong commitment to customer satisfaction.

Roles and Responsibilities:

Respond to customer inquiries and resolve issues in a timely and professional manner
Provide product information and support to customers via phone, email, and chat
Collaborate with other team members to ensure customer needs are met
Maintain accurate records of customer interactions and transactions
Identify and escalate priority issues to the appropriate team members
Assist with customer feedback and suggest improvements to enhance the customer experience
Stay up-to-date on product knowledge and company policies

Qualifications:

Bachelor's degree in Business Administration or related field
1-3 years of experience in a customer support role
Excellent communication and interpersonal skills
Strong problem-solving abilities
Ability to work in a fast-paced environment and multitask effectively
Proficiency in Microsoft Office and CRM software
Knowledge of customer service best practices

If you are a customer-focused professional with a passion for providing exceptional service, we encourage you to apply for this exciting opportunity to join our team in Ahmedabad.

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Customer Support Executive - Ahmedabad