Customer Support Executive- Jaipur

Company Description

Seventh Square is an E-commerce marketplace for Building Materials & Home Improvement Products. We help Builders, Architects, Interior Decorators, Contractors & Individual Home Buyers (IHBs) procure top-quality materials directly from manufacturers at affordable prices. Our product range includes Cement, Bricks, Steel, Aggregates, Pipes & Electricals, Flooring & Wall, Hardware, Construction chemicals, Lighting, Paints & Finishes, Roofing, Doors & Windows. Deliveries are available across all major cities in India including Delhi, Mumbai, Bangalore, Chennai, Hyderabad, Kolkata, Ahmedabad, Surat, and Jaipur.

Role Description

This is a full-time on-site role for a Customer Support Executive, located in Vidhyadhar Nagar, Jaipur. The Customer Support Executive will be responsible for handling customer inquiries, providing online support, ensuring customer satisfaction, offering technical support, and delivering exceptional customer service. Daily tasks will include responding to customer queries, troubleshooting issues, and resolving complaints in a timely and efficient manner.

This position is open only to candidates based in Jaipur.

Qualifications

• Customer Support and Customer Service skills
• Only candidates from Jaipur are eligible to apply.
• Customer Satisfaction and Online Support skills
• Technical Support skills
• Excellent communication and interpersonal skills
• Ability to work efficiently in a fast-paced environment
• Problem-solving and troubleshooting abilities
• Experience in the E-commerce or construction materials industry is a plus
• Bachelor's degree or equivalent work experience in a related field