Posted:15 hours ago|
Platform:
Remote
Full Time
Customer Support Executive is usually the first point of contact for customers through phone, email, chat, or social media, handling questions, complaints, and basic technical or account issues.�� The goal is to resolve issues quickly, keep customers satisfied, and maintain long-term relationships with them.��Answer customer queries through calls, emails, chat, or tickets and give clear, accurate information about products, services, billing, or orders.���Troubleshoot common issues, provide step‑by‑step guidance, and escalate complex problems to senior or technical teams when needed.���Record every interaction properly in CRM or ticketing tools, including issue details, actions taken, and follow‑up required.���Collect customer feedback, track recurring problems, and share insights with teams like product, sales, or operations to improve service.���
Job Types: Full-time, Fresher
Pay: ₹8,864.02 - ₹28,376.66 per month
Benefits:
Work Location: In person
Sensigo tecnologies private limited
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