Home
Jobs
Linchpin Technologies logo

Customer support Executive

0 - 5 years

0 - 5 Lacs

Thane Maharashtra India

Posted:1 week ago| Platform: Foundit logo

Apply

Skills Required

Call Center Customer Care CSE Bpo Customer service

Work Mode

On-site

Job Type

Full Time

Job Description

Description We are seeking a dedicated Customer Support Executive to join our team in India. The ideal candidate will be responsible for providing exceptional customer service by addressing inquiries, resolving complaints, and ensuring customer satisfaction. Responsibilities Respond to customer inquiries via phone, email, and chat in a timely and professional manner. Resolve customer complaints and issues effectively and efficiently. Provide accurate information about products and services to customers. Document customer interactions and feedback in the CRM system. Collaborate with team members and other departments to enhance customer satisfaction. Identify customer needs and upsell products and services when appropriate. Follow up with customers to ensure their issues are resolved and they are satisfied. Skills and Qualifications Excellent verbal and written communication skills in English. Strong problem-solving abilities and a customer-focused mindset. Proficiency in using CRM software and Microsoft Office Suite. Ability to work independently and as part of a team. Strong organizational skills and attention to detail. Basic understanding of customer service principles and practices. Ability to handle difficult conversations and de-escalate customer issues.

More Jobs at Linchpin Technologies

Mass Hiring For BPO voice/chat @Mohali/Chandigarh

Kharar, Mohali, Chandigarh

Experience: Not specified

|

INR 2 - 4 Lacs

Customer Support Executive @Mohali

Kharar, Mohali, Chandigarh

Experience: Not specified

|

INR 2 - 4 Lacs

Inbound Voice/Chat CCE - Fresher & Experienced | BPO | Mohali.

Kharar, Mohali, Chandigarh

Experience: Not specified

|

INR 1 - 4 Lacs

Massive Hiring For Customer Support Representatives|| @Mohali

Kharar, Mohali, Chandigarh

Experience: Not specified

|

INR 2 - 4 Lacs

Mega Hiring For Customer Support| TeleSales| Freshers| UG- @Delhi-ncr

Delhi NCR, Gurgaon, Noida

Experience: Not specified

|

INR 1 - 3 Lacs

Mock Interview

Practice Video Interview with JobPe AI

Start Call Center Interview Now

My Connections Linchpin Technologies

Download Chrome Extension (See your connection in the Linchpin Technologies )

chrome image
Download Now
Linchpin Technologies
Linchpin Technologies
www.linchpin-technologies.com

Information Technology and Services

San Francisco

50-100 Employees

1219 Jobs

    Key People

  • John Doe

    CEO

  • Jane Smith

    CTO

RecommendedJobs for You

Customer support Executive

Linchpin Technologies

Mohali, Punjab, India

Customer support Executive

Linchpin Technologies

Mohali, Punjab, India

Customer support Executive

Linchpin Technologies

Mohali, Punjab, India

Customer support Executive

Linchpin Technologies

Navi Mumbai, Maharashtra, India

Customer support Executive

Linchpin Technologies

Mohali, Punjab, India

Customer support Executive

Linchpin Technologies

Mohali, Punjab, India

Customer support Executive

Linchpin Technologies

Navi Mumbai, Maharashtra, India

Customer support Executive

Linchpin Technologies

Thane, Maharashtra, India

Customer support Executive

Linchpin Technologies

Thane, Maharashtra, India

Customer support Executive

Linchpin Technologies

Thane, Maharashtra, India