Customer Support Executive IT

Job Title: Customer Support Executive – IT Location: Iskon–Ambli Road, Ahmedabad Experience: Freshers to 3 Years About the Role:We are seeking a Customer Support Executive – IT who will be responsible for providing application support, user management, and resolving technical issues. This role also involves on-site client visits for support and demonstrations, making it a great opportunity for candidates who enjoy a mix of desk and field work. Key Responsibilities:Perform application installation, configuration, and troubleshooting Provide end-user support including UAT (User Acceptance Testing) and issue resolution Manage user and society creation, modification, and deletion in the system Offer BMC and portal support, including user account management Provide basic hardware support and resolve technical issues Travel to client locations for on-site support, issue resolution, and software/hardware demonstrations Qualifications & Skills:Graduate in IT/Computer Science or related field (preferred) Good knowledge of basic IT troubleshooting Excellent communication and interpersonal skills Willingness to travel to client sites for support Freshers and candidates with up to 3 years of relevant experience can apply Hands-on experience with IT applications and customer support Exposure to both technical and client-facing roles How to Apply:📧 Email: huma@menschen.co.in 📞 Contact: 7777020240 Please mention "Customer Support Executive – Ahmedabad" in the subject line when applying.