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Customer Support Executive - International Process

Customer Support Executive - International Process

Linchpin Technologies

0 - 3 years

0 - 3 Lacs

kota rajasthan india

Posted:7 hours ago| Platform: Foundit logo

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Skills Required

crm software international call handling cross-cultural communication service level adherence

Work Mode

On-site

Job Type

Full Time

Job Description

Key Responsibilities:

Manage inbound and outbound customer interactions with international clients
Resolve product or service-related queries efficiently
Maintain accurate records of customer interactions
Collaborate with cross-functional teams to resolve complex issues
Meet service quality standards and KPIs
Adapt to rotational and night shifts as per business needs

Candidate Profile:

Excellent spoken and written English
Graduate / Undergraduate / Fresher or experienced candidates
Comfortable working in rotational shifts
Strong problem-solving and interpersonal skills
Immediate joiners preferred

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Linchpin Technologies

Information Technology and Services

San Francisco

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Customer Support Executive - International Process