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Customer Support Executive -Freshers (Hindi)

Customer Support Executive -Freshers (Hindi)

VantageRMS

0 years

1 - 2 Lacs

India

Posted:3 weeks ago| Platform: GlassDoor logo

Apply

Skills Required

support documentation crm service training recognition

Work Mode

On-site

Job Type

Full Time

Job Description

Job Title: Customer Support Executive – General Insurance

Key Responsibilities:

Handle incoming customer calls, chats, and emails professionally
Provide accurate information on insurance policies, claims, renewals, and payments
Assist customers with documentation and issue resolution
Maintain records of customer interactions using CRM or system tools
Follow up with customers to ensure complete satisfaction
Escalate unresolved issues to the appropriate internal teams
Meet daily/weekly customer service and quality targets
Recommend suitable insurance products based on customer needs
Ensure a high level of customer satisfaction in every interaction
Stay updated with policy and product knowledge

Salary:

₹15,000/month for Freshers
₹20,000/month for Experienced Candidates

Perks & Benefits:

Joining bonus for selected candidates
Performance-based incentives
On-the-job training and skill development
Growth and promotion opportunities
Recognition and rewards for top performers
Supportive work environment

Job Types: Full-time, Permanent, Fresher

Pay: ₹15,000.00 - ₹20,000.00 per month

Benefits:

Health insurance
Provident Fund

Schedule:

Day shift
Morning shift

Supplemental Pay:

Joining bonus
Performance bonus
Yearly bonus

Education:

Bachelor's (Required)

Language:

Hindi (Required)
English (Required)

Work Location: In person

Speak with the employer
+91 7569780715

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Customer Support Executive -Freshers (Hindi)