Customer Support Executive (CSE)

Job Description

We are looking for a smart, customer-oriented Customer Support Executive to join our team in Bangalore. The ideal candidate will be responsible for handling inbound calls from customers, resolving queries efficiently, and ensuring a high level of customer satisfaction. Key Responsibilities: Handle inbound calls from customers in a professional and timely manner Provide accurate information and resolve customer queries effectively Maintain a positive, empathetic, and professional attitude toward customers at all times Record and update customer interactions and transactions Escalate complex issues to the relevant department when necessary Adhere to company policies and procedures Requirements: Minimum 1 year of experience in customer support or a similar role Excellent communication skills in English and/or regional languages Strong listening, problem-solving, and interpersonal skills Ability to work independently as well as part of a team Must be available to work from our office in Bangalore What We Offer: Competitive salary: ₹18,000 to ₹30,000 per month (based on experience) Friendly and professional work environment Opportunities for career growth and development Job Types: Full-time, Permanent Pay: ₹18,000.00 - ₹30,000.00 per month Benefits: Health insurance Paid sick time Schedule: Day shift Supplemental Pay: Yearly bonus Experience: Customer support: 1 year (Required) Location: Bengaluru, Karnataka (Required) Work Location: In person