Annachy App

Job Description: About Us: We are an early-stage ecommerce venture (Annachy Shopping App), backed by Saravana Stores, a renowned South Indian retail chain with over 50 years of legacy and 6 flagship super-stores across Tamil Nadu. Our mission is to bring the same trusted shopping experience to online customers, delivering trusted quality products at the lowest prices. Role: We’re a fast-growing e-commerce company on a mission to redefine online shopping. With a customer-first mindset and a passion for innovation, we deliver seamless experiences across every touchpoint. Now, we’re looking for a dynamic Customer Experience Executive to join our team and help us elevate our service to the next level. Experience: 0-2 yrs only Skills required - Manage customer life cycle by responding to customer queries and issues over call/email/chat - Identify the needs of customers, resolve issues, and provide solutions - Ensure 100% Customer Satisfaction by resolving issues and complaints to Customers Satisfaction - Should have the ability to adapt/respond to different scenarios related to order - Multilingual languages (Hindi, Telugu, Malayalam or Kannada) are required along with English & Tamil. Job Types: Full-time, Fresher Pay: ₹16,000.00 - ₹18,000.00 per month Work Location: In person