Home
Jobs
Companies
Resume

Customer Support Executive (CSE)

1 - 2 years

0 Lacs

Malad East, Mumbai, Maharashtra

Posted:3 days ago| Platform:

Apply

Skills Required

Customer service English 12th Pass Bachelor's degree Travel In-person Communication skills

Work Mode

On-site

Job Type

Full Time

Job Description

We are seeking a Customer Support Executive The ideal candidate will be responsible for delivering high-quality service to passengers by handling inquiries, resolving complaints, and ensuring a smooth travel experience across multiple channels (phone, email, chat, and in-person). Key Responsibilities: Handle incoming customer queries and complaints efficiently and professionally. Assist passengers with flight bookings, cancellations, rebooking, and schedule changes. Provide information on airline policies, baggage rules, and travel requirements. Coordinate with airport ground staff and internal teams to resolve issues quickly. Maintain accurate records of customer interactions and transactions. Manage service recovery situations (delays, missed connections, lost baggage). Adhere to quality and compliance standards as per airline guidelines. Qualifications & Skills: Bachelor's degree (preferred) 1-2 years of experience in customer service, preferably in the aviation or travel industry Strong verbal and written communication skills Proficiency in GDS Excellent interpersonal and problem-solving skills Job Type: Full-time Pay: ₹20,000.00 - ₹25,000.00 per month Schedule: Day shift Work Location: In person

More Jobs at UNV Nexgen Exim Pvt Ltd

Sale Executive

Malad East, Mumbai, Maharashtra

Experience: Not specified

|

INR 0 - 0 Lacs

Customer Support Executive (CSE)

Malad East, Mumbai, Maharashtra

1.0 - 2.0 yrs
|

INR 0 - 0 Lacs

Customer Support Executive (CSE)

Malad East, Mumbai, Maharashtra

1.0 - 2.0 yrs
|

INR 0 - 0 Lacs

Mock Interview

Practice Video Interview with JobPe AI

Start Customer Service Interview Now
UNV Nexgen Exim Pvt Ltd

3 Jobs

RecommendedJobs for You

Customer Support Executive (CSE)

 Cubnet Service

Gurgaon

Customer Support Executive (CSE)

 recruitwire service

India

Customer Support Executive (CSE)

 Virus Solution Provider

India

Customer Support Executive (CSE)

 recruitwire service

India

Customer Support Executive (CSE)

 VCollaborate consulting

Amritsar

Customer Support Executive (CSE)

 recruitwire service

India

Customer Support Executive (CSE)

 VCollaborate consulting

Vadodara

Customer Support Executive (CSE)

 recruitwire service

India

Customer Support Executive (CSE)

 Teleperformance

India

Make My House logo

Customer Support Executive (CSE)

 Make My House

Indore