Customer Support Executive (CSE)

Eventrics Multi Tasking Solutions Pvt Ltd

0 - 3 years

0 Lacs

haryana

Posted:20 hours ago| Platform: Shine logo

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Skills Required

excellent english communication good comprehension problemsolving skills willingness to work in night shifts

Work Mode

On-site

Job Type

Full Time

Job Description

As a Customer Service Executive in the International Voice/Chat Process at our company, you will be responsible for providing support for customers in the US, North America, and other international regions. Your role will involve assisting customers via voice calls and chat. Key Responsibilities: - Handle customer queries and concerns through voice and chat communication channels - Ensure high-quality customer service by resolving issues promptly and accurately - Demonstrate excellent English communication skills, both written and verbal - Utilize strong comprehension and problem-solving abilities to address customer needs effectively - Be willing to work night shifts as required to support customers in different time zones Qualification Required: - Graduates and Undergraduates from any stream are eligible to apply - Please note that BE/BTech graduates are not eligible for certain roles within the company This is a full-time, permanent position based in India, with the requirement to work from the office. Join us to be a part of our dynamic team dedicated to providing exceptional customer service.,

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Customer Support Executive (CSE)