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EnglishYaari: English For Professionals
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Customer Support Executive (CSE)

Customer Support Executive (CSE)

Name: Jobpe
Address: T-Hub, Plot No 1/C, Sy No 83/1, Raidurgam panmaktha, Knowledge City Rd, Hyderabad, Telangana, 500081, IN
Telephone: +91-83339-09630
Price range: Free

EnglishYaari: English For Professionals

0 years

0 Lacs

india

Posted:1 week ago| Platform:

Apply

Skills Required

support learning chat marketing communication

Work Mode

On-site

Job Type

Full Time

Job Description

Company Description

EnglishYaari is a dynamic language learning platform that seamlessly integrates learning with enjoyment. Our platform creates a supportive atmosphere for learners to enhance their spoken English skills through engaging sessions with certified tutors.

Roles and responsibilities:

You will ensure that the students love the brand by answering their queries in a timely and accurate way, via phone, email, or chat identifying patterns among them, and optimizing processes.

You would use customer insights to improve customer satisfaction. You would collect student feedback and share it with our Product, Sales, and Marketing teams.

Qualifications

Customer Support and Technical Support skills
Interpersonal skills for communicating effectively with customers and colleagues
Analytical and problem-solving skills for assessing customer needs and offering appropriate solutions
Customer satisfaction skills for ensuring positive customer interactions
Excellent written and verbal communication skills in English

Website: https://englishyaari.com/

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Customer Support Executive (CSE)