Customer Support Executive (CSE)

0 years

1 - 3 Lacs

Posted:4 hours ago| Platform: GlassDoor logo

Apply

Work Mode

On-site

Job Type

Full Time

Job Description

Job Description

We are looking for a proactive and customer-focused Customer Support Executive to join our team. The ideal candidate must be fluent in English, Hindi, and Arabic and capable of handling customer queries professionally. This role will also involve payment follow-ups and collection coordination.

Key Responsibilities

  • Handle inbound and outbound customer calls and messages
  • Resolve customer queries in a timely and professional manner
  • Maintain accurate customer records
  • Follow up with clients for pending payments and ensure timely collection
  • Coordinate with internal teams to address customer issues
  • Provide excellent customer service to enhance customer satisfaction

Requirements

  • Fluency in English, Hindi, and Arabic (mandatory)
  • Strong communication and interpersonal skills
  • Experience in customer support or collection follow-up is an advantage
  • Basic computer skills (MS Office, CRM tools)
  • Ability to multitask and work under minimal supervision

Job Type: Full-time

Work Location: In person

Mock Interview

Practice Video Interview with JobPe AI

Start Job-Specific Interview
cta

Start Your Job Search Today

Browse through a variety of job opportunities tailored to your skills and preferences. Filter by location, experience, salary, and more to find your perfect fit.

Job Application AI Bot

Job Application AI Bot

Apply to 20+ Portals in one click

Download Now

Download the Mobile App

Instantly access job listings, apply easily, and track applications.

coding practice

Enhance Your Skills

Practice coding challenges to boost your skills

Start Practicing Now

RecommendedJobs for You

dhanbad-cum-kenduadih-cum-jagata