Customer Support Executive (CSE)

0 years

0 Lacs

Posted:3 hours ago| Platform: GlassDoor logo

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Work Mode

On-site

Job Type

Full Time

Job Description

Job Title: Customer Support Executive

Industry: Jewellery

Job Description:
We are looking for a Customer Support Executive to handle client queries, provide timely solutions, and ensure customer satisfaction. The role involves managing calls, emails, and chats, maintaining records, and coordinating with internal teams to resolve issues efficiently.

Key Responsibilities:

  • Handle inbound and outbound customer interactions professionally.
  • Resolve product/service-related queries promptly.
  • Maintain accurate records of customer interactions.
  • Coordinate with internal departments for issue resolution.
  • Ensure high levels of customer satisfaction.

Requirements:

  • Graduate in any discipline.
  • Good communication and interpersonal skills.
  • Basic computer knowledge (MS Office, email, CRM tools).
  • Prior customer service experience preferred.

Job Types: Full-time, Permanent

Work Location: In person

Speak with the employer
+91 7994772855

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