Roles & Responsibility :- Good Communication skill Calling customer Reply Customer's issues via email Customer Care experience will be prefer Candidates from Inbound and Outbound background will be preferred Job Types: Full-time, Permanent Pay: ₹25,000.00 - ₹30,000.00 per month Education: Higher Secondary(12th Pass) (Preferred) Language: English (Preferred)
Role Title - D2C & Customer Support Executive Role Overview We are seeking a D2C & Customer Support Executive who will be the first point of contact for our customers, ensuring smooth resolution of queries, accurate order management, and a delightful post-purchase experience. The role also involves supporting D2C operations, coordinating with cross-functional teams, and driving customer retention initiatives. This is a great opportunity for someone with 2+ years of experience in D2C/e-commerce or customer support, who is tech-savvy, has strong communication skills, and can quickly adapt to new tools and processes. Key Responsibilities · Resolve customer queries and escalations via whatsapp, email, and calls with empathy and efficiency. · Track and update daily D2C orders, ensuring 100% accuracy in dispatches and deliveries. · Coordinate with logistics partners to resolve shipment and delivery issues. · Support marketing by executing broadcasts, wallet reminders, and merchandising updates via retention tools. · Assist in implementing pricing checks and discount updates on the website. · Monitor inventory levels for the warehouse and flag replenishment needs proactively. · Act as the SPOC for the Delhi warehouse, coordinating with logistics, marketing, and operations. Candidate Requirements · 2+ years of experience in D2C/e-commerce customer support or operations. · Excellent written and verbal communication skills. · Tech-savvy with ability to quickly learn and adapt to new tools. · Detail-oriented, organized, and proactive in problem-solving. · Comfortable working in a fast-paced, cross-functional environment. Job Type: Full-time Pay: ₹25,000.00 - ₹29,000.00 per month Benefits: Health insurance Provident Fund Education: Bachelor's (Preferred) Experience: Customer support: 1 year (Preferred) Language: English (Preferred) Location: Andheri East, Mumbai, Maharashtra (Preferred) Work Location: In person
Roles & Responsibility :- Good Communication skill Calling customer Reply Customer's issues via email Customer Care experience will be prefer Candidates from Inbound and Outbound background will be preferred Job Types: Full-time, Permanent Pay: ₹25,000.00 - ₹30,000.00 per month Education: Higher Secondary(12th Pass) (Preferred) Language: English (Preferred)
Asst. Manager Accounts Receivable & MIS Experience: 7-8 Years Location: Andheri Marol, Mumbai Compensation: 8-9 Lpa max Education: B.Com/MCom – Commerce / Inter CA Functional Area: Accounts, Finance, Tax, Audit Job Description: Receivable & Payable control E filling TDS,Income Tax &GST To make a MIS Statement / Profitability Value additions statement etc., To assist Budgeting & MIS reporting. Any other assignments depends on finance department requirements ·Smooth day to day accounting function ·Proper controls on all accounting transactions Working knowledge of GST, TDS, TCS compliances Process improvement in IT automation Good knowledge of various functionalities of MS Excel ( Vlookup, Pivot) Desired Candidate Profile The candidate shall be a Commerce Graduate/ Post Graduate/ CA Inter (Inter CA but not pursuing further ) Around 7-8years experience in a similar function at the manufacturing or Service Industry. 1. Accounting skills 2. Analytical skills 3. Very good knowledge in Excel 4. Good Job Type: Full-time Pay: ₹750,000.00 - ₹850,000.00 per year Benefits: Health insurance Provident Fund Work Location: In person