Customer Support Executive (CSE)

We are looking for friendly and responsible Customer Support Executives to join our team. In this role, you will communicate with customers over the phone, assist with cab bookings, handle queries, and ensure a smooth customer experience.

Key Responsibilities

Handle incoming and outgoing calls in a polite and professional manner

Understand customer needs and provide appropriate solutions

Follow scripts/guidelines while addressing different customer concerns

Maintain accurate records of all interactions in the system

Promote customer satisfaction and loyalty by going the extra mile

Attend regular training sessions to stay updated and improve performance

Achieve daily and monthly performance targets.

Requirements:

Good communication skills in Tamil and English (Required)

Active listening and a customer-focused attitude

Basic computer skills

Ability to multitask and manage time efficiently

Positive attitude and eagerness to learn

Previous experience in a call center is an advantage (not mandatory)

Punctuality and regular attendance are essential

Bachelor’s degree (Required)

Must be able to relocate or commute to Saibaba Colony, Coimbatore

Salary

Fixed Salary (CTC): ₹14,500 – ₹15,500 per month

Performance Incentives: ₹2,500 – ₹3,500 per month

Total Monthly Earnings Potential: Up to ₹19,000

Work Schedule

Day Shift: 07:45 AM – 03:45 PM

Evening Shift: 03:45 PM – 11:45 PM

Night Shift: 11:45 PM – 07:45 AM

Employee Benefits

Health Insurance

Paid Time Off

Provident Fund (PF)

Overtime Pay

Performance Bonus

Shift Allowance

Job Types: Full-time, Permanent, Fresher

Pay: ₹14,500.00 - ₹15,500.00 per month

Benefits:

• Health insurance
• Paid time off
• Provident Fund

Ability to commute/relocate:

• Saibaba Colony, Coimbatore, Tamil Nadu: Reliably commute or planning to relocate before starting work (Preferred)

Education:

• Bachelor's (Required)

Language:

• tamil (Required)
• English (Required)

Location:

• Saibaba Colony, Coimbatore, Tamil Nadu (Required)

Shift availability:

• Day Shift (Required)
• Night Shift (Required)

Work Location: In person

Speak with the employer
+91 8110000247Application Deadline: 01/08/2025Expected Start Date: 25/07/2025