Customer Support Executive (Chat Process)

0 years

1 Lacs

Posted:5 days ago| Platform: GlassDoor logo

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Work Mode

On-site

Job Type

Full Time

Job Description

We are a results-driven digital marketing agency specializing in email ads, solo ads, Google ads, and upselling premium advertising solutions. We cater to top-tier clients in the US, UK, Canada, and Australia (Tier 1 markets) and are looking for a dynamic Sales Executive to drive conversions through direct chat-based sales.

Responsibilities:
1) Engage with potential customers through chat platforms like Facebook,actively understanding to their needs and offering appropriate services to meet those needs.

2) Build and maintain strong relationships with customers by delivering excellent customer service and addressing inquiries or concerns promptly and professionally.

3) Conduct persuasive sales conversations via chat, highlighting the benefits and value of our services to encourage customers to make a purchase.

4) Collaborate with the sales team to develop and implement strategies that maximize sales performance and achieve revenue goals.

Job Types: Full-time, Fresher

Pay: ₹12,000.00 - ₹16,000.00 per month

Work Location: In person

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