Customer Support Executive ( Blended Process )

process - Hyperlocal flipkart

Versant 4

*Position Type: Full-Time*

*Roles and Responsibilities:*

Manage customer inquiries and issues through both chat (80%) and voice support (20%).

Provide outstanding customer service to ensure customer satisfaction and effectively resolve concerns.

Maintain a professional and courteous communication style in both English and Hindi.

Accurately record customer interactions and escalate complex issues when necessary.

Adapt to various customer interactions and handle them efficiently in a fast-paced environment.

*Requirements:*

Skills: Strong communication skills in English and Hindi, clear speaking voice, and ability to pass Versant-4 or an equivalent assessment.

Qualification: Graduation in any discipline.

Experience: Open to freshers and experienced candidates.

Versant Score: A score of 5 on the Versant test is required.

Additional Information:

Work Location: Noida Sector - 62

Job Type: Full-time

Pay: ₹18,000.00ctc in hand 14 k - ₹23,000.00 per month in hand 19 k

Job Type: Full-time

Pay: ₹15,000.00 - ₹20,000.00 per month

Benefits:

• Provident Fund

Education:

• Bachelor's (Required)

Language:

• English (Required)

Work Location: In person