Customer Support Executive

0 - 3 years

4 - 5 Lacs

Posted:3 weeks ago| Platform: Naukri logo

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Job Type

Full Time

Job Description

Job Title: Customer Support Executive British Airways (International Voice Process)

Company: British Airways (via Hiring Partner)

Location: Gurgaon / Noida

Job Type: Full-Time

Industry: BPO / Call Centre

Functional Area: Customer Success, Service & Operations

Role Category: Voice

Employment Type: Permanent

Job Description

We are hiring Customer Support Executives for British Airways for their international voice process.

Key Responsibilities:

  • • Handle inbound customer queries related to flight bookings, travel support, etc.
  • • Provide excellent customer service in line with company standards
  • • Ensure quick and accurate resolution of issues

Eligibility:

  • • Education: Graduate / Undergraduate
  • • Experience: Freshers and Experienced both can apply
  • • Skills: Excellent English communication skills (verbal)

Job Details:

  • • Process: International Voice – Customer Support
  • • Work Days: 5 days working, 2 days rotational off
  • • Shift: Rotational (Night Shift applicable)
  • • Cab Facility: Both-side cab provided
  • • Salary: 21,000 to 35,000 in-hand
  • • Incentives/Perks:
  • • 4,500 Night Shift Allowance
  • • 4,500 Attendance Bonus

Interview Details:

Walk-in Drive – This Friday

Location: Gurgaon / Noida

Contact HR Abra – 9311601064

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