Customer Support Executive

2 - 6 years

0 Lacs

Posted:1 day ago| Platform: Shine logo

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Work Mode

On-site

Job Type

Full Time

Job Description

As a part of the team at Around29 Digital Media Solutions, you will be responsible for handling client inquiries professionally through email and chat. You will provide prompt and efficient support to address queries regarding digital campaigns, reports, and services. Collaboration with internal teams such as SEO, Social Media, PPC, and Web will be crucial to resolve client issues effectively. A key aspect of your role will be to maintain detailed logs of client interactions using CRM tools. Additionally, you will be expected to collect client feedback and collaborate with the team to identify areas for service quality improvement. Around29 Digital Media Solutions is a rapidly growing global provider of digital services that specializes in white label branding. Join us in delivering top-notch quality services that meet and exceed market standards.,

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