Posted:7 hours ago|
Platform:
On-site
Full Time
We are looking for a Customer Support Executive who will act as the first point of contact for our customers. The ideal candidate is passionate about providing excellent service, resolving issues efficiently, and ensuring a positive customer experience.
Key Responsibilities:
Respond to customer queries via phone, email, chat, or social media in a timely and professional manner
Resolve product or service-related issues efficiently and accurately
Maintain a high level of product knowledge to provide accurate information
Record customer interactions, feedback, and complaints in the CRM system
Follow up with customers to ensure full resolution of issues
Collaborate with internal teams to improve customer experience
Meet or exceed performance metrics (response time, customer satisfaction, etc.)
Requirements:
Proven experience in customer support or a related field is a plus
Excellent communication and interpersonal skills
Proficiency in English and [mention local/regional languages if needed]
Ability to handle high call/email volumes
Familiarity with CRM systems and customer support tools
Strong problem-solving skills and a positive attitude
Minimum qualification: [12th pass / Graduate – customize as needed]
Benefits:
Competitive salary and incentives
Training and career growth opportunities
Supportive work environment
Contact :
baskar hr
8056216663/ 6379247130
Job Types: Full-time, Permanent
Pay: ₹15,000.00 - ₹30,000.00 per month
Schedule:
Supplemental Pay:
Experience:
Work Location: In person
Alshifa Cupping Clinic
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