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ADEO DISTINCTIONS & DIMENSIONS PVT LTD
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Customer Support Executive

Customer Support Executive

ADEO DISTINCTIONS & DIMENSIONS PVT LTD

1 - 5 years

0 Lacs

surat gujarat

Posted:18 hours ago| Platform: Shine logo

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Skills Required

customer support client interaction issue resolution coordination documentation followup

Work Mode

On-site

Job Type

Full Time

Job Description

As a Customer Support Representative at our company, you will play a crucial role in providing exceptional service to our clients. Your responsibilities will include: - Responding to customer inquiries via phone, email, and in-person, offering detailed information about our services and addressing any questions or concerns promptly and professionally. - Handling customer complaints with empathy and efficiency, ensuring satisfactory resolutions and upholding client trust. - Collaborating with design and operations teams to communicate client feedback and guarantee smooth project execution. - Maintaining accurate records of customer interactions, feedback, and service issues to support continuous improvement efforts. - Conducting regular follow-ups with clients to ensure their ongoing satisfaction and to gather feedback for service enhancement. Qualifications required for this role include a minimum of 1 year of relevant experience. This is a full-time position based in Khatargam, Surat. Please Note: The company prefers to have the work location in person for this role.,

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Customer Support Executive