Customer Support Executive

As a Customer Support Executive at our Bhubaneswar office, you will be responsible for handling inbound customer calls professionally and resolving customer queries effectively. Your key responsibilities will include providing accurate and updated information about MakeMyTrip services, ensuring customer satisfaction through quality service, and documenting customer interactions appropriately in the system. To excel in this role, you must have prior BPO experience and possess an experience certificate for experienced roles. Strong verbal communication skills in English and Hindi, good problem-solving abilities, and a proactive approach are essential. You should also have the ability to multitask and handle pressure in a fast-paced environment, along with a customer-centric attitude and willingness to learn. This is a full-time position with a work schedule of 9 hours per day, 6 days a week on a rotational basis. The salary for freshers is 14,500/month, while experienced male candidates with 1 year of experience will receive 16,500/month. Health insurance and Provident Fund benefits are included. If you are looking to join our team, please ensure that you have a Bachelor's degree, can fluently speak English and Hindi, and are willing to commute or relocate to Bhubaneswar, Orissa. Do not hesitate to contact us at +91 9176682000 for further inquiries.,