55 Customercentric Attitude Jobs

You will be working in an International Voice Process for Customer Support (Non-Sales) specifically handling queries related to Air India bookings and travel services. Your responsibilities will include: - Handling inbound international customer queries with professionalism and empathy - Providing accurate information to customers - Maintaining high service standards - Ensuring proper documentation and follow-up on queries or complaints - Adhering to company policies and compliance requirements To excel in this role, you should have excellent verbal communication skills in English, the ability to work in a fast-paced environment, a customer-centric attitude, and basic computer proficiency. T...

Role Overview: As a proactive and results-driven Franchise Sales Manager, your primary role will be to lead the franchise expansion efforts of the company. You will be responsible for identifying, engaging, and converting potential franchise leads into successful partners, ensuring alignment with the brand vision and values. Key Responsibilities: - Identify and convert potential leads into franchise partners through strategic sales efforts. - Pitch franchise model and ROI to prospective investors. - Generate leads through calls, events, and digital channels. - Build and maintain strong relationships with franchisees. - Coordinate onboarding with internal teams. - Represent the brand at expos...

As a Customer Service Representative, your role will involve handling customer inquiries and resolving issues in a timely, professional, and efficient manner. Your excellent communication skills, problem-solving abilities, and customer-centric attitude will be crucial for success in this position. Key Responsibilities: - Handle inbound and/or outbound calls, emails, or chat from customers. - Resolve customer issues related to products, services, billing, or technical concerns. - Provide accurate information and guidance to customers. - Escalate unresolved issues to the appropriate department or supervisor when needed. - Maintain a high level of professionalism and customer satisfaction. - Do...

You will be responsible for sales performance, customer satisfaction, and staff training and development. Your main focus will be to foster client loyalty and expand the brand presence by spearheading these efforts with a customer-centric attitude. - Set and execute sales performance goals to increase profitability - Hire, train, and assess store employees" productivity and performance - Maintain orderly and presentable appearance of the store - Oversee stock and store operations Qualifications: - High school education or equivalent experience - 4+ years" store management experience - Customer-centric with a positive attitude,

As a Senior Business Analyst, you will play a crucial role in bridging the gap between customers, stakeholders, and technical teams. Your responsibilities will include: - Gathering, documenting, and managing business and functional requirements - Preparing comprehensive documentation such as BRDs, user stories, and use cases - Breaking down requirements into epics, user stories, and tasks to ensure clarity and understanding You will be tasked with analyzing current and future state processes to identify improvement opportunities. Additionally, you will be responsible for: - Driving project planning, risk assessment, and effort estimation - Collaborating with development, QA, and product team...

In this role at VMH GROUPS - BPO / Customer Care in Agra, Uttar Pradesh, as a Telecalling Executive, your primary responsibilities will include: - Making outbound calls to potential customers and following up on leads. - Providing information about products and services to prospective clients. - Answering incoming calls from customers and addressing their inquiries. - Maintaining a database of customer interactions and updating records. - Collaborating with team members to achieve targets and goals. If you possess excellent communication skills and have a passion for delivering exceptional customer service, we encourage you to apply for this role at VMH GROUPS. As per the FAQs provided: - Qu...

As a Cabin Crew Trainer at Avlon Academy Noida, your role will involve conducting training sessions for aspiring cabin crew members, focusing on in-flight operations, safety procedures, and passenger service excellence. You will be responsible for creating instructional materials, evaluating trainees" performance, and ensuring the highest standards of aviation safety and customer service are maintained. Collaboration with internal teams to update training modules to industry standards is also a key aspect of your responsibilities. Key Responsibilities: - Conduct training sessions for aspiring cabin crew members - Provide guidance on in-flight operations, safety procedures, and passenger serv...

Role Overview: As a Receptionist at our firm, you will play a crucial role in providing exceptional customer service and administrative support. Your responsibilities will include client interaction, administrative support, visitor management, support to sales & design teams, scheduling and calendar management, office coordination, customer relationship management, and support in marketing & events. Your excellent communication skills, organizational abilities, and customer-centric attitude will be key to ensuring a positive experience for our clients. Key Responsibilities: - Greet and welcome clients or visitors professionally - Answer phone calls, respond to emails, and handle client inqui...

Role Overview: As an Email Support Executive / Email Process Associate at our company, you will be responsible for responding to inbound customer emails related to queries, complaints, and service requests. Your main goal will be to provide accurate, prompt, and effective solutions to ensure high customer satisfaction. You will need to maintain professionalism, empathy, and clarity in all written communications, while adhering to internal policies, quality standards, and SLAs. This role will require you to work in rotational shifts, including day and night shifts, to cater to customer needs efficiently. Key Responsibilities: - Respond to inbound customer emails regarding queries, complaints,...

Role Overview: As an Email Support Executive / Email Process Associate at our company, you will be responsible for responding to inbound customer emails, providing accurate solutions, and ensuring high customer satisfaction. Your role will involve maintaining professionalism, clarity, and empathy in written communications while adhering to internal policies, quality standards, and SLAs. You will play a crucial part in resolving customer issues efficiently by coordinating with internal teams and meeting individual performance metrics. Key Responsibilities: - Respond to inbound customer emails regarding queries, complaints, and service requests. - Deliver accurate, prompt, and effective soluti...

Role Overview: As an Email Support Executive / Email Process Associate at our company, you will be responsible for responding to inbound customer emails, providing accurate and prompt solutions, and ensuring high customer satisfaction. You will need to maintain professionalism, empathy, and clarity in all written communications while adhering to internal policies, quality standards, and SLAs. Your role will involve coordinating with internal teams to resolve customer issues efficiently and meeting individual performance metrics. Key Responsibilities: - Respond to inbound customer emails regarding queries, complaints, and service requests. - Deliver accurate, prompt, and effective solutions t...

You will be joining the International Chat Support team as a customer-focused professional. Your role will involve handling customer queries via chat and providing prompt, accurate, and courteous responses. You will need to deliver excellent service while maintaining brand tone, identifying customer needs, and offering appropriate solutions. It is important to maintain customer interaction logs, update information accurately in the CRM system, and ensure adherence to quality standards, SLAs, and response accuracy. Collaboration with internal teams for issue resolution and striving to achieve individual and team performance targets will also be part of your responsibilities. Key Responsibilit...

As a Senior Executive for Client Relations & Customer Support, your role will involve maintaining and enhancing customer satisfaction within the material handling industry. You will be responsible for addressing client inquiries, resolving issues promptly, and nurturing long-term relationships. Your contributions will be crucial in ensuring a positive client experience and facilitating seamless service delivery. Key Responsibilities: - Act as the primary point of contact for addressing client queries and concerns. - Provide timely and effective solutions to customer issues, ensuring their satisfaction. - Establish and cultivate strong, enduring relationships with key clients. - Collaborate w...

As a International BPO Process Chat Support Executive and Voice Process, you will be responsible for handling voice and chat inquiries in an international process based in Mohali. Whether you are a fresher or an experienced candidate, you are welcome to join our team. The shifts are rotational with night shifts for international support, offering an attractive salary along with incentives. Key Responsibilities: - Handle voice and chat inquiries professionally - Provide excellent customer service with a customer-centric attitude Qualifications Required: - Excellent English communication skills, both verbal and written Contact us now to seize the opportunity and elevate your career in a premiu...

You will be responsible for sales performance, customer satisfaction, and staff training and development. You will work to foster client loyalty and expand the brand presence with a customer-centric attitude. - Set and execute sales performance goals to increase profitability - Hire, train, and assess store employees" productivity and performance - Maintain an orderly and presentable appearance of the store - Oversee stock and store operations Qualifications: - High school education or equivalent experience - 2+ years of store management experience - Customer-centric with a positive attitude,

As a Sales Manager at our company, your role will involve overseeing sales performance, ensuring customer satisfaction, and conducting staff training and development. Your main focus will be on fostering client loyalty and expanding the presence of our brand. You will be leading these initiatives with a customer-centric approach. - Set and execute sales performance goals to increase profitability - Hire, train, and assess store employees" productivity and performance - Maintain the orderly and presentable appearance of the store - Oversee stock and store operations To qualify for this role, you should have: - High school education or equivalent experience - 2+ years of store management exper...

As a Customer Service Executive at Tech Mahindra, you will have the opportunity to work from the comfort of your home in the Gurgaon Division. Your main responsibilities will include responding to customer inquiries via phone, email, and chat, resolving customer issues efficiently, and ensuring high levels of customer satisfaction. To excel in this role, you will need excellent communication skills, a customer-centric attitude, and the ability to thrive in a fast-paced environment. Key Responsibilities: - Respond to customer inquiries professionally and in a timely manner through phone, email, and chat. - Efficiently identify and resolve customer issues to ensure customer satisfaction. - Mai...

As an Assistant Manager Administration & Sales, your role will involve handling client communication, resolving queries, scheduling meetings, and providing support to senior management. Your excellent communication skills, multitasking ability, and customer-centric attitude will be key to success in this role. Key Responsibilities: - Handle incoming client calls, emails, and inquiries related to products/services. - Assist in managing client accounts and follow up on sales leads. - Maintain and update client databases, prepare quotations, and assist in preparing sales reports. - Act as the first point of contact for clients to address concerns or queries. - Ensure quick and efficient resolut...

As a candidate for this role, you will be responsible for sales performance, customer satisfaction, and staff training and development. Your primary focus will be on fostering client loyalty and expanding the brand presence with a customer-centric approach. Responsibilities: - Set and execute sales performance goals to increase profitability - Hire, train, and assess store employees" productivity and performance - Maintain the orderly and presentable appearance of the store - Oversee stock and store operations Qualifications: - High school education or equivalent experience - 2+ years of store management experience - Customer-centric with a positive attitude No additional details about the c...

As an Order Desk at VTOM Cranes Pvt Ltd, EOT Crane Manufacturer, your role will involve generating leads and handling client inquiries, preparing and following up on quotations and proposals, coordinating with engineering and production teams for order fulfillment, and providing after-sales support while maintaining client relationships. Key Responsibilities: - Generate leads and handle client inquiries - Prepare and follow up on quotations and proposals - Coordinate with engineering and production teams for order fulfillment - Provide after-sales support and maintain client relationships Qualifications: - Any graduate; engineering background preferred - Excellent verbal and written communic...

As a Support Services Coordinator at Ahead Foundry, a leader in technology solutions, your role is crucial in ensuring efficient issue resolution and maintaining elevated levels of client satisfaction. Your responsibilities will include: - Customer Support Coordination: - Serve as the primary liaison between customers and the required teams - Manage incoming support requests via phone, email, and ticketing systems, ensuring timely and accurate responses - Assign tickets to the appropriate team members based on expertise and availability - Generate RMAs, replacement orders, and return labels - Coordinate with partners for on-site services - Service Monitoring and Escalations: - Monitor open c...

As a Customer Relation Officer (CRO) at our company in Kochi, your role is crucial in maintaining positive relationships with clients, ensuring their satisfaction, and supporting sales and project teams to deliver a seamless customer experience. Key Responsibilities: - Act as the main point of contact for customers from their initial inquiry to post-sale support. - Professionally and efficiently handle customer inquiries, concerns, and feedback. - Collaborate with internal departments (sales, legal, technical, etc.) to provide timely responses and resolutions to client issues. - Assist clients with documentation, organize site visits, and provide product/service information. - Manage CRM sof...

As a Receptionist at our company, your role involves interacting with clients, providing administrative support, managing visitor experiences, supporting sales and design teams, handling scheduling and calendar management, coordinating office tasks, managing customer relationships, and assisting with marketing and events. - Client Interaction: - Greet and welcome clients or visitors professionally. - Respond to phone calls and emails, addressing client inquiries. - Schedule appointments for potential clients with interior designers or sales representatives. - Provide basic information about our services and portfolio. - Administrative Support: - Manage incoming/outgoing correspondence. - Upd...

As a Senior Business Analyst, you will play a crucial role in bridging the gap between customers, stakeholders, and technical teams. Your responsibilities will include: - Gathering, documenting, and managing business and functional requirements - Preparing comprehensive documentation such as BRDs, user stories, and use cases - Breaking down requirements into epics, user stories, and tasks for clarity and understanding You will be tasked with: - Analyzing current and future state processes to identify improvement opportunities - Driving project planning, risk assessment, and effort estimation - Collaborating with development, QA, and product teams for smooth project delivery - Involvement in ...

As a Store Manager, you will be responsible for sales performance, customer satisfaction, and staff training and development. Your primary focus will be to foster client loyalty and expand the brand presence with a customer-centric attitude. - Set and execute sales performance goals to increase profitability - Hire, train, and assess store employees" productivity and performance - Maintain the orderly and presentable appearance of the store - Oversee stock and store operations To excel in this role, you should meet the following qualifications: - High school education or equivalent experience - 4+ years of store management experience - Customer-centric with a positive attitude,