37 Customercentric Attitude Jobs

As a candidate for this role, you will be responsible for sales performance, customer satisfaction, and staff training and development. Your primary focus will be on fostering client loyalty and expanding the brand presence with a customer-centric approach. Responsibilities: - Set and execute sales performance goals to increase profitability - Hire, train, and assess store employees" productivity and performance - Maintain the orderly and presentable appearance of the store - Oversee stock and store operations Qualifications: - High school education or equivalent experience - 2+ years of store management experience - Customer-centric with a positive attitude No additional details about the c...

As an Order Desk at VTOM Cranes Pvt Ltd, EOT Crane Manufacturer, your role will involve generating leads and handling client inquiries, preparing and following up on quotations and proposals, coordinating with engineering and production teams for order fulfillment, and providing after-sales support while maintaining client relationships. Key Responsibilities: - Generate leads and handle client inquiries - Prepare and follow up on quotations and proposals - Coordinate with engineering and production teams for order fulfillment - Provide after-sales support and maintain client relationships Qualifications: - Any graduate; engineering background preferred - Excellent verbal and written communic...

As a Support Services Coordinator at Ahead Foundry, a leader in technology solutions, your role is crucial in ensuring efficient issue resolution and maintaining elevated levels of client satisfaction. Your responsibilities will include: - Customer Support Coordination: - Serve as the primary liaison between customers and the required teams - Manage incoming support requests via phone, email, and ticketing systems, ensuring timely and accurate responses - Assign tickets to the appropriate team members based on expertise and availability - Generate RMAs, replacement orders, and return labels - Coordinate with partners for on-site services - Service Monitoring and Escalations: - Monitor open c...

As a Customer Relation Officer (CRO) at our company in Kochi, your role is crucial in maintaining positive relationships with clients, ensuring their satisfaction, and supporting sales and project teams to deliver a seamless customer experience. Key Responsibilities: - Act as the main point of contact for customers from their initial inquiry to post-sale support. - Professionally and efficiently handle customer inquiries, concerns, and feedback. - Collaborate with internal departments (sales, legal, technical, etc.) to provide timely responses and resolutions to client issues. - Assist clients with documentation, organize site visits, and provide product/service information. - Manage CRM sof...

As a Receptionist at our company, your role involves interacting with clients, providing administrative support, managing visitor experiences, supporting sales and design teams, handling scheduling and calendar management, coordinating office tasks, managing customer relationships, and assisting with marketing and events. - Client Interaction: - Greet and welcome clients or visitors professionally. - Respond to phone calls and emails, addressing client inquiries. - Schedule appointments for potential clients with interior designers or sales representatives. - Provide basic information about our services and portfolio. - Administrative Support: - Manage incoming/outgoing correspondence. - Upd...

As a Senior Business Analyst, you will play a crucial role in bridging the gap between customers, stakeholders, and technical teams. Your responsibilities will include: - Gathering, documenting, and managing business and functional requirements - Preparing comprehensive documentation such as BRDs, user stories, and use cases - Breaking down requirements into epics, user stories, and tasks for clarity and understanding You will be tasked with: - Analyzing current and future state processes to identify improvement opportunities - Driving project planning, risk assessment, and effort estimation - Collaborating with development, QA, and product teams for smooth project delivery - Involvement in ...

As a Store Manager, you will be responsible for sales performance, customer satisfaction, and staff training and development. Your primary focus will be to foster client loyalty and expand the brand presence with a customer-centric attitude. - Set and execute sales performance goals to increase profitability - Hire, train, and assess store employees" productivity and performance - Maintain the orderly and presentable appearance of the store - Oversee stock and store operations To excel in this role, you should meet the following qualifications: - High school education or equivalent experience - 4+ years of store management experience - Customer-centric with a positive attitude,

Role Overview: As a Chat Support Executive based in Gurgaon, you will play a crucial role in providing exceptional customer service through live chat interactions. Your primary responsibility will be to respond promptly and professionally to customer inquiries, resolving any issues or complaints effectively and in a timely manner. You will work closely with internal teams to address unresolved matters and ensure that accurate records of customer interactions are maintained. Key Responsibilities: - Respond promptly and professionally to customer inquiries through live chat interactions. - Resolve customer issues or complaints effectively and in a timely manner. - Collaborate with internal tea...

You are a proactive and friendly Customer Support Executive responsible for providing exceptional service and support to customers. Your main responsibilities include: - Responding promptly to customer inquiries via phone, email, and chat - Assisting customers with product/service information and efficiently resolving complaints - Maintaining accurate records of interactions and following up on unresolved queries - Troubleshooting and resolving basic technical or service-related issues - Escalating complex issues to appropriate teams when required - Building and maintaining positive relationships with customers to improve retention and satisfaction - Identifying common queries or problems an...

You will be responsible for sales performance, customer satisfaction, and staff training and development. You will work to foster client loyalty and expand the company's brand presence. You will spearhead these efforts with a customer-centric attitude. - Set and execute sales performance goals to increase profitability - Hire, train, and assess store employees" productivity and performance - Maintain orderly and presentable appearance of the store - Oversee stock and store operations Qualifications: - High school education or equivalent experience - 2+ years" store management experience - Customer-centric with a positive attitude,

The ideal candidate will be responsible for sales performance, customer satisfaction, and staff training and development. You will work to foster client loyalty and expand our brand presence. The ideal candidate will spearhead these efforts with a customer-centric attitude. Responsibilities Set and execute sales performance goals to increase profitability Hire, train, and assess store employee's productivity and performance Maintain orderly, presentable appearance of the store Oversee stock and store operations Qualifications High school education or equivalent experience 2+ years" store management experience Customer centric with a positive attitude,

We are seeking a dedicated and enthusiastic Client Onboarding & Feedback Specialist to join our team. As the ideal candidate, you will play a crucial role in ensuring a smooth and welcoming experience for our clients, starting from their onboarding journey, throughout the signing of the contract, to their full integration with our services. Your responsibilities will include scheduling product training sessions and gathering client feedback to enhance customer satisfaction and continuously improve our offerings. Your key responsibilities will involve welcoming new clients over the phone, providing them with a sense of value and keeping them well-informed about the onboarding process. You wil...

The ideal candidate will be responsible for sales performance, customer satisfaction, and staff training and development. You will work to foster client loyalty and expand our brand presence. The ideal candidate will spearhead these efforts with a customer-centric attitude. Responsibilities - Set and execute sales performance goals to increase profitability - Hire, train, and assess store employees" productivity and performance - Maintain orderly, presentable appearance of the store - Oversee stock and store operations Qualifications - High school education or equivalent experience - 2+ years" store management experience - Customer-centric with a positive attitude,

You are a motivated and customer-focused Front Office Assistant & Telecaller (Student Services Coordinator) joining a dynamic team in Mumbai, India. Your role involves handling front-office operations, answering inquiries related to studying abroad, and managing telecalling responsibilities. Your excellent communication skills, customer-centric attitude, and interest in the education and study abroad industry will be key for success. In the Front Office Management aspect of your role, you will greet clients, students, and visitors warmly, answer and direct incoming calls, assist with booking appointments, maintain a neat office space, and handle incoming mail and applications from students i...

You will be joining an International BPO for the Voice & Chat processes in Mohali location. We are looking for both Freshers and Experienced candidates who are willing to work in rotational shifts, including night shifts for international support. The role offers an attractive salary with additional incentives. Key Skills required for this position include excellent English communication skills (both verbal and written) and a customer-centric attitude. Immediate joiners are preferred for this role. This is a Full-time, Permanent job with benefits such as health insurance and Provident Fund. The work schedule includes night shifts and rotational shifts from Monday to Friday. Additionally, the...

The ideal candidate will be responsible for sales performance, customer satisfaction, and staff training and development. You will work to foster client loyalty and expand our brand presence. The ideal candidate will spearhead these efforts with a customer-centric attitude. Responsibilities - Set and execute sales performance goals to increase profitability - Hire, train, and assess store employees" productivity and performance - Maintain orderly and presentable appearance of the store - Oversee stock and store operations Qualifications - High school education or equivalent experience - 2+ years" store management experience - Customer-centric with a positive attitude,

You will be working as an Assistant Manager in Administration & Sales, where your main responsibilities will include handling client communication, resolving queries, scheduling meetings, and assisting senior management. The ideal candidate for this role should possess excellent communication skills, multitasking ability, and a customer-centric attitude. Your key responsibilities will involve handling incoming client calls, emails, and inquiries, assisting in managing client accounts, maintaining client databases, preparing quotations, and assisting in preparing sales reports. You will also act as the first point of contact for clients to address concerns or queries and ensure quick and effi...

As a Customer Support Executive at our Bhubaneswar location, you will be responsible for handling inbound customer calls in a professional manner and efficiently resolving customer queries. Your primary goal will be to ensure customer satisfaction by providing accurate and updated information about MakeMyTrip services. You will document customer interactions in the system to maintain a record of the same. To excel in this role, you must have prior BPO experience and be able to provide proof of your experience. A customer-centric attitude, strong verbal communication skills in English and Hindi, good problem-solving abilities, and a proactive approach are essential for success. You should als...

The job involves working in rotational night shifts, spanning 9 hours between 6:00 PM and 6:00 AM. To excel in this role, you should possess strong verbal communication skills in English, basic computer proficiency including typing, CRM handling, and data entry, as well as a polite, patient, and customer-centric attitude. The ability to thrive in a dynamic and fast-paced work environment is crucial for success. Your primary responsibilities will include responding to incoming customer calls regarding queries, complaints, or service requests. You will be expected to provide timely and accurate resolutions to customer issues, ensuring high levels of customer satisfaction through effective comm...

The job involves working in rotational night shifts, with 9 hours between 6:00 PM and 6:00 AM. As a candidate, you should possess strong verbal communication skills in English, basic computer proficiency including typing, CRM handling, and data entry, as well as a polite, patient, and customer-centric attitude. You should be able to thrive in a dynamic and fast-paced work environment. Your key responsibilities will include responding to incoming customer calls related to queries, complaints, or service requests, delivering timely and accurate resolutions to customer issues, ensuring high levels of customer satisfaction through effective communication and problem-solving, and escalating compl...

The ideal candidate will be responsible for sales performance, customer satisfaction, and staff training and development. You will work to foster client loyalty and expand our brand presence. The ideal candidate will spearhead these efforts with a customer-centric attitude. Responsibilities Set and execute sales performance goals to increase profitability Hire, train, and assess store employees" productivity and performance Maintain orderly, presentable appearance of the store Oversee stock and store operations Qualifications High school education or equivalent experience 2+ years" store management experience Customer-centric with a positive attitude,

The ideal candidate will be responsible for sales performance, customer satisfaction, and staff training and development. You will work to foster client loyalty and expand our brand presence. The ideal candidate will spearhead these efforts with a customer-centric attitude. Responsibilities Set and execute sales performance goals to increase profitability Hire, train, and assess store employee's productivity and performance Maintain orderly, presentable appearance of the store Oversee stock and store operations Qualifications High school education or equivalent experience 2+ years" store management experience Customer-centric with a positive attitude,

Arvind Lifestyle Brands Limited is dedicated to providing exceptional service and support to our customers. We are looking for a motivated and customer-focused individual to join our team as a Customer Support Executive. As a Customer Support Executive, you will be the first point of contact for our customers, providing them with prompt, professional, and courteous support. Handling inquiries, resolving issues, and ensuring customer satisfaction are key aspects of the role. You will interact with customers through various channels such as phone, email, chat, and social media, responding to their inquiries in a timely and professional manner. Diagnosing and resolving customer issues to ensure...

The job involves interacting with customers via phone, email, chat, or social media to address inquiries professionally and promptly. You will be the primary contact for customers, ensuring positive interactions and offering suitable solutions. Handling customer issues and complaints accurately is crucial, escalating complex queries to relevant departments while keeping customers informed. Follow-up on unresolved issues is necessary for timely resolution and customer satisfaction. Maintaining detailed records of customer interactions, transactions, and feedback is essential. Generating reports on customer feedback and recurring issues will help identify improvement opportunities. Keeping abr...

As a Customer Care Executive, you will be the first point of contact for our clients, addressing their queries, concerns, and providing support related to our real estate services. Your role is crucial in maintaining strong customer relationships, resolving issues promptly, and enhancing the overall client experience. You will be responsible for responding to customer inquiries via phone, email, and chat in a timely and professional manner. Handling customer complaints and providing appropriate solutions to ensure customer satisfaction is key. Keeping accurate records of customer interactions, feedback, and transactions in our CRM system is essential. Following up with clients to ensure thei...