26 Customercentric Attitude Jobs

We are seeking a dedicated and enthusiastic Client Onboarding & Feedback Specialist to join our team. As the ideal candidate, you will play a crucial role in ensuring a smooth and welcoming experience for our clients, starting from their onboarding journey, throughout the signing of the contract, to their full integration with our services. Your responsibilities will include scheduling product training sessions and gathering client feedback to enhance customer satisfaction and continuously improve our offerings. Your key responsibilities will involve welcoming new clients over the phone, providing them with a sense of value and keeping them well-informed about the onboarding process. You will meticulously review client contracts to ensure clarity and accuracy in terms, conditions, and deliverables. Regular engagement with clients to gather feedback and document, analyze, and report the feedback to the relevant internal teams will be essential. Maintaining clear and concise communication with clients through various platforms, crafting professional emails with a customer-centric tone, and accurately documenting all client interactions in the CRM system will be part of your daily tasks. Additionally, you must provide excellent customer service by listening actively to client needs and offering tailored solutions, all while maintaining a positive and solution-oriented attitude in every client interaction. The required skills and qualifications for this role include excellent communication skills, both verbal and written, the ability to speak with clarity and professionalism over the phone, a customer-centric attitude focused on delivering exceptional customer service, and the ability to craft well-written, professional emails that effectively convey information. You should also possess strong attention to detail for accurately reviewing contracts, documentation, and feedback, along with problem-solving skills to identify and resolve client issues proactively. If you are passionate about fostering strong client relationships, ensuring a positive client experience, and contributing to the continuous improvement of our services, we welcome your application for the Client Onboarding & Feedback Specialist position.,

The ideal candidate will be responsible for sales performance, customer satisfaction, and staff training and development. You will work to foster client loyalty and expand our brand presence. The ideal candidate will spearhead these efforts with a customer-centric attitude. Responsibilities - Set and execute sales performance goals to increase profitability - Hire, train, and assess store employees" productivity and performance - Maintain orderly, presentable appearance of the store - Oversee stock and store operations Qualifications - High school education or equivalent experience - 2+ years" store management experience - Customer-centric with a positive attitude,

You are a motivated and customer-focused Front Office Assistant & Telecaller (Student Services Coordinator) joining a dynamic team in Mumbai, India. Your role involves handling front-office operations, answering inquiries related to studying abroad, and managing telecalling responsibilities. Your excellent communication skills, customer-centric attitude, and interest in the education and study abroad industry will be key for success. In the Front Office Management aspect of your role, you will greet clients, students, and visitors warmly, answer and direct incoming calls, assist with booking appointments, maintain a neat office space, and handle incoming mail and applications from students interested in studying abroad. Regarding Telecalling responsibilities, you will conduct outbound calls to prospective students, provide information on study abroad programs, universities, scholarships, and visa procedures, assist with applications, and follow up with leads and clients to ensure timely submissions and address any queries. Your Administrative and Support Duties will include preparing and maintaining student files, supporting in organizing seminars and workshops, coordinating communication between students and consultants, and handling general administrative tasks such as filing and data entry. Qualifications and Skills required for this role include a Bachelor's degree, previous experience in customer service or front-office roles, strong communication skills, proficiency in the local language, organizational and multitasking abilities, and proficiency in office software and communication tools. The work conditions include a 6-month contract duration with the possibility of extension based on performance and a 6-day work schedule in-office. The office address is Office No. 11/12, A-Wing, Ground Floor, Chintamani Plaza, Mohan Studio, Andheri Kurla Road, Andheri - East, Mumbai- 400069.,

You will be joining an International BPO for the Voice & Chat processes in Mohali location. We are looking for both Freshers and Experienced candidates who are willing to work in rotational shifts, including night shifts for international support. The role offers an attractive salary with additional incentives. Key Skills required for this position include excellent English communication skills (both verbal and written) and a customer-centric attitude. Immediate joiners are preferred for this role. This is a Full-time, Permanent job with benefits such as health insurance and Provident Fund. The work schedule includes night shifts and rotational shifts from Monday to Friday. Additionally, there are performance bonuses and yearly bonuses provided. If you are interested in taking your career to the next level in a premium BPO environment, apply now! For further inquiries or to speak with the employer, you can contact +91 7508483690.,

The ideal candidate will be responsible for sales performance, customer satisfaction, and staff training and development. You will work to foster client loyalty and expand our brand presence. The ideal candidate will spearhead these efforts with a customer-centric attitude. Responsibilities - Set and execute sales performance goals to increase profitability - Hire, train, and assess store employees" productivity and performance - Maintain orderly and presentable appearance of the store - Oversee stock and store operations Qualifications - High school education or equivalent experience - 2+ years" store management experience - Customer-centric with a positive attitude,

You will be working as an Assistant Manager in Administration & Sales, where your main responsibilities will include handling client communication, resolving queries, scheduling meetings, and assisting senior management. The ideal candidate for this role should possess excellent communication skills, multitasking ability, and a customer-centric attitude. Your key responsibilities will involve handling incoming client calls, emails, and inquiries, assisting in managing client accounts, maintaining client databases, preparing quotations, and assisting in preparing sales reports. You will also act as the first point of contact for clients to address concerns or queries and ensure quick and efficient resolution of client issues with professionalism. Building and maintaining strong relationships with clients to ensure satisfaction and retention will be crucial. Additionally, you will be responsible for scheduling client meetings, internal reviews, and appointments for the management, as well as maintaining and organizing physical and digital office files and documents. Providing day-to-day support to the manager in business-related tasks, assisting in planning and monitoring office operations for efficiency, and following up with departments and teams on ongoing tasks will be part of your role. Confidentiality and professionalism in all interactions are essential, and you will be expected to work full-time on a permanent basis. The work schedule will be during the day shift, and the work location will be in person.,

As a Customer Support Executive at our Bhubaneswar location, you will be responsible for handling inbound customer calls in a professional manner and efficiently resolving customer queries. Your primary goal will be to ensure customer satisfaction by providing accurate and updated information about MakeMyTrip services. You will document customer interactions in the system to maintain a record of the same. To excel in this role, you must have prior BPO experience and be able to provide proof of your experience. A customer-centric attitude, strong verbal communication skills in English and Hindi, good problem-solving abilities, and a proactive approach are essential for success. You should also be comfortable multitasking and handling pressure in a fast-paced environment. Freshers will be offered a salary of 14,500/month, while experienced male candidates with at least 1 year of experience are eligible for 16,500/month. Please note that an experience certificate is mandatory for experienced roles. The work schedule includes a 9-hour shift per day, 6 working days a week on a rotational basis, and a rotational week off. Cab facility is not applicable. This is a full-time position with Provident Fund benefits. The work location is in person, and your dedication to providing quality service will be highly valued in our team.,

The job involves working in rotational night shifts, spanning 9 hours between 6:00 PM and 6:00 AM. To excel in this role, you should possess strong verbal communication skills in English, basic computer proficiency including typing, CRM handling, and data entry, as well as a polite, patient, and customer-centric attitude. The ability to thrive in a dynamic and fast-paced work environment is crucial for success. Your primary responsibilities will include responding to incoming customer calls regarding queries, complaints, or service requests. You will be expected to provide timely and accurate resolutions to customer issues, ensuring high levels of customer satisfaction through effective communication and problem-solving. Additionally, you will need to escalate complex or unresolved issues to the appropriate team or supervisor. This position offers several benefits, including a 5-day workweek, health insurance, life insurance, and provident fund coverage. If you are seeking a challenging yet rewarding opportunity to utilize your communication skills and customer service expertise, this role could be an ideal fit for you.,

The job involves working in rotational night shifts, with 9 hours between 6:00 PM and 6:00 AM. As a candidate, you should possess strong verbal communication skills in English, basic computer proficiency including typing, CRM handling, and data entry, as well as a polite, patient, and customer-centric attitude. You should be able to thrive in a dynamic and fast-paced work environment. Your key responsibilities will include responding to incoming customer calls related to queries, complaints, or service requests, delivering timely and accurate resolutions to customer issues, ensuring high levels of customer satisfaction through effective communication and problem-solving, and escalating complex or unresolved issues to the appropriate team or supervisor. The perks of this position include 5 days working schedule, with cab/bus facility available. This is a full-time, permanent role suitable for freshers. The benefits include health insurance, life insurance, and provident fund. The work schedule will involve night shifts on a rotational basis. As part of the application process, you will be asked if you are comfortable working in rotational night shifts for any 9 hours between 6:00 PM to 6:00 AM. The work location is in-person, and the application deadline is 05/08/2025, with an expected start date of 06/08/2025.,

The ideal candidate will be responsible for sales performance, customer satisfaction, and staff training and development. You will work to foster client loyalty and expand our brand presence. The ideal candidate will spearhead these efforts with a customer-centric attitude. Responsibilities Set and execute sales performance goals to increase profitability Hire, train, and assess store employees" productivity and performance Maintain orderly, presentable appearance of the store Oversee stock and store operations Qualifications High school education or equivalent experience 2+ years" store management experience Customer-centric with a positive attitude,

The ideal candidate will be responsible for sales performance, customer satisfaction, and staff training and development. You will work to foster client loyalty and expand our brand presence. The ideal candidate will spearhead these efforts with a customer-centric attitude. Responsibilities Set and execute sales performance goals to increase profitability Hire, train, and assess store employee's productivity and performance Maintain orderly, presentable appearance of the store Oversee stock and store operations Qualifications High school education or equivalent experience 2+ years" store management experience Customer-centric with a positive attitude,

Arvind Lifestyle Brands Limited is dedicated to providing exceptional service and support to our customers. We are looking for a motivated and customer-focused individual to join our team as a Customer Support Executive. As a Customer Support Executive, you will be the first point of contact for our customers, providing them with prompt, professional, and courteous support. Handling inquiries, resolving issues, and ensuring customer satisfaction are key aspects of the role. You will interact with customers through various channels such as phone, email, chat, and social media, responding to their inquiries in a timely and professional manner. Diagnosing and resolving customer issues to ensure a positive customer experience will also be part of your responsibilities. Maintaining a thorough understanding of our products and services is essential to provide accurate information and support to customers. Accurately logging and tracking customer interactions and issues using our CRM system, collecting and relaying customer feedback for continuous improvement, and analyzing customer concerns to provide solutions or escalate issues when necessary are important tasks in this role. Following up on customer issues to confirm resolution and collaborating with other departments to resolve complex issues and improve the overall customer experience are also key responsibilities. Qualifications required include a high school diploma/Bachelor's degree or equivalent. Previous experience in customer support or a similar role is preferred. Strong communication skills, problem-solving abilities, attention to detail, ability to work under pressure, and manage multiple tasks simultaneously are necessary. Proficiency in using customer support software and CRM systems, strong interpersonal skills, and a customer-centric attitude are important for success in this role. Additional requirements include flexibility to work in shifts, including weekends and holidays if required, ability to handle a high volume of customer interactions daily, and basic technical knowledge related to Ecommerce is a plus. Competitive salary and benefits package, a positive and collaborative work environment are offered with this full-time position. Benefits include health insurance and Provident Fund. The work schedule is during the day shift. Education preferred is Higher Secondary (12th Pass) and experience in customer service is preferred. Proficiency in Hindi and English is preferred. The work location is in person.,

The job involves interacting with customers via phone, email, chat, or social media to address inquiries professionally and promptly. You will be the primary contact for customers, ensuring positive interactions and offering suitable solutions. Handling customer issues and complaints accurately is crucial, escalating complex queries to relevant departments while keeping customers informed. Follow-up on unresolved issues is necessary for timely resolution and customer satisfaction. Maintaining detailed records of customer interactions, transactions, and feedback is essential. Generating reports on customer feedback and recurring issues will help identify improvement opportunities. Keeping abreast of product knowledge, company policies, and new services is required. Providing accurate information to customers and educating them on product features and benefits is part of the role. Meeting customer service targets, ensuring high customer satisfaction levels, and participating in training sessions for continuous improvement are key responsibilities. Proactively reaching out to customers to promote loyalty, identifying upselling opportunities, and gathering feedback for product/service enhancement are critical tasks. Key Skills Required: - Strong communication and interpersonal skills - Problem-solving ability with attention to detail - Effective multitasking and time management - Patience, empathy, and customer-centric approach - Familiarity with CRM systems - Adaptability and resilience under pressure The position is for a Customer Support Executive who will liaise with customers, provide product/service information, resolve issues efficiently, and ensure customer satisfaction. The ideal candidate should be enthusiastic about helping customers, patient, empathetic, and an effective communicator. Troubleshooting skills are essential for resolving customer complaints effectively. Job Type: Full-time Benefits: - Paid sick time Schedule: - Morning shift Work Location: In person For further details, please contact the employer at +91 8886558111.,

As a Customer Care Executive, you will be the first point of contact for our clients, addressing their queries, concerns, and providing support related to our real estate services. Your role is crucial in maintaining strong customer relationships, resolving issues promptly, and enhancing the overall client experience. You will be responsible for responding to customer inquiries via phone, email, and chat in a timely and professional manner. Handling customer complaints and providing appropriate solutions to ensure customer satisfaction is key. Keeping accurate records of customer interactions, feedback, and transactions in our CRM system is essential. Following up with clients to ensure their issues are resolved and they are satisfied with our services is part of your responsibilities. Collaborating with internal teams such as sales, marketing, and operations to resolve customer issues and improve service quality is important. Providing detailed information about our real estate projects, services, and policies to customers is necessary. You will also assist in scheduling property visits and coordinating with clients for site tours. Your role involves gathering and analyzing customer feedback to suggest improvements in our services. Staying updated with our latest property listings, promotions, and real estate market trends is crucial for this position. Qualifications & Skills: - Bachelor's degree in any field (preferred but not mandatory). - 1+ years of experience in customer service, client relations, or a similar role. - Strong communication skills (both verbal and written). - Proficiency in MS Office Suite and experience with CRM software. - Excellent problem-solving skills with a customer-centric attitude. - Ability to work under pressure and handle multiple tasks efficiently. - Strong listening skills and empathy to understand customer needs. - Fluency in [specific languages] is a plus. Key Competencies: - Patience and Resilience: Ability to handle challenging situations and resolve conflicts. - Attention to Detail: Ensuring accuracy in all customer interactions and documentation. - Time Management: Prioritizing tasks effectively to meet deadlines. - Team Player: Collaborative attitude to work effectively with other departments. This is a full-time, permanent position with a day shift from Monday to Friday and morning shifts. The job offers performance bonuses and yearly bonuses based on your achievements. Experience: - Total work: 1 year (Required) - International Process: 1 year (Preferred) Work Location: In person,

The ideal candidate will be responsible for sales performance, customer satisfaction, and staff training and development. You will work to foster client loyalty and expand our brand presence. The ideal candidate will spearhead these efforts with a customer-centric attitude. Responsibilities - Set and execute sales performance goals to increase profitability - Hire, train, and assess store employee's productivity and performance - Maintain orderly, presentable appearance of the store - Oversee stock and store operations Qualifications - High school education or equivalent experience - 2+ years" store management experience - Customer centric with a positive attitude,

The Telecalling Executive position at VMH GROUPS in Agra, Uttar Pradesh is a customer-centric role that involves making outbound calls to potential customers, following up on leads, providing information about products and services, and addressing customer inquiries. As a Telecalling Executive, you will be responsible for maintaining a database of customer interactions, updating records, and collaborating with team members to achieve targets and goals. To excel in this role, you must possess excellent communication skills and have a passion for delivering exceptional customer service. Candidates with a Graduation qualification and 1 to 6 years of experience in telecalling or customer care roles are preferred for this position. The monthly salary for the Telecalling Executive role at VMH GROUPS ranges from 8,000 to 12,000. If you meet the qualifications and have the necessary skills, we encourage you to apply for this exciting opportunity at VMH GROUPS. Female candidates are also welcome to apply for this position. To submit your application, please send your resume to [Email Address]. Shortlisted candidates will be contacted for further steps in the recruitment process. Success in this role as a Telecalling Executive requires strong communication skills, a customer-centric attitude, perseverance, and the ability to work well in a team. If you are ready to take on this challenge and contribute to the success of VMH GROUPS, we look forward to receiving your application.,

The Studio Production Associate at Havas Creative performs various administrative duties within the studio to ensure the accurate and timely estimation and financial tracking of projects. With knowledge of studio operations, you will play a crucial role in the production process. Your responsibilities include: - Handling general administrative tasks related to studio operations - Fielding requests and preparing detailed estimates for projects in coordination with key stakeholders - Managing billing codes, PO requests, and financial data entry in systems like Pulse, Agresso, Sharepoint, and XLS - Keeping all systems updated and tracking projects to budget - Keeping studio and project leads informed, reconciling finances, and approving timesheets - Participating in billing meetings and job close-out procedures - Understanding financial business models, rate cards, and participating in bidding and scoping exercises - Collaborating with the studio team and project managers, following up on tasks, and managing time efficiently to meet deadlines - Adhering to studio guidelines, operating digital tools, and demonstrating proficiency in Adobe Acrobat - Alerting managers of potential budget or deadline issues and attending departmental meetings - Proactively enhancing processes, assisting in training, and maintaining a customer-centric approach - Projecting a professional image, remaining calm under pressure, working autonomously, and multitasking effectively - Staying updated on industry standards and software while excelling in daily tasks - Possessing an associate degree, BA, or equivalent in a design or production-related field along with 2+ years of relevant experience - Experience in pharmaceutical advertising agencies is a plus - Must be flexible with working hours, deadline-driven, detail-oriented, organized, and have strong problem-solving skills This is a permanent position at Havas Creative that requires a proactive, collaborative, and detail-oriented individual with a passion for the production and studio environment.,

The ideal candidate will be responsible for sales performance, customer satisfaction, and staff training and development. You will work to foster client loyalty and expand our brand presence. The ideal candidate will spearhead these efforts with a customer-centric attitude. Responsibilities - Set and execute sales performance goals to increase profitability - Hire, train, and assess store employee's productivity and performance - Maintain orderly, presentable appearance of the store - Oversee stock and store operations Qualifications - High school education or equivalent experience - 2+ years" store management experience - Customer centric with a positive attitude,

We are seeking a dedicated Field Technician to be a part of our team. As a Field Technician, you will be responsible for the installation and setup of our smart devices at customer locations. Your duties will include ensuring the proper functionality of the devices and providing basic training to users. The ideal candidate for this role should possess a strong technical background, excellent communication skills, and a customer-centric attitude. Key Responsibilities: - Traveling to customer sites to install our devices such as pump controllers and sensors. - Performing wiring, configuration, testing, and calibration of the devices. - Ensuring that all installations are carried out in compliance with safety and quality standards. - Educating customers on device operation and offering basic troubleshooting assistance. - Providing feedback from the field to contribute to product and service enhancements. - Maintaining accurate documentation of installations, service calls, and customer feedback. - Troubleshooting and resolving technical issues on-site as necessary. Requirements: - ITI / Diploma / B.Tech in Electrical, Electronics, or a related field. - At least 1 year of field work experience (freshers with strong practical skills are encouraged to apply). - Proficiency in reading wiring diagrams and using basic electrical tools. - Willingness to travel regularly within the assigned areas. - Strong problem-solving abilities and a customer service-oriented mindset. - Ownership of a two-wheeler and possession of a valid driving license are preferred. Perks: - Travel allowance - Training and skill development opportunities - Chance to work with cutting-edge AgriTech/IoT devices Job Types: Full-time, Permanent Benefits: - Food provided - Paid sick time - Paid time off Schedule: - Day shift - Fixed shift Yearly bonus Work Location: In person Expected Start Date: 20/07/2025,

As a Senior Manager of Client Support, you will play a vital role in leading and elevating our client support team. Your primary responsibility will be to oversee daily client support operations, ensuring the delivery of exceptional customer experiences, and driving continuous improvement initiatives. The ideal candidate for this role will have a proven track record in managing client support teams, resolving complex client issues, and collaborating with cross-functional teams to enhance customer satisfaction and loyalty. Your key responsibilities will include leading, managing, and inspiring a high-performing client support team to deliver outstanding service and exceed client expectations. You will also be responsible for developing and implementing strategies to streamline support workflows, continuously improve customer experience and service delivery, and take ownership of escalated client issues to ensure timely and effective resolution while maintaining positive client relationships. Additionally, you will analyze client support data and trends to identify opportunities for process improvements, training, and resource allocation. Working closely with departments such as product, sales, and marketing, you will address client needs and feedback to ensure alignment and a holistic approach to customer success. Monitoring and enforcing adherence to service level agreements (SLAs) and key performance indicators (KPIs) will be crucial in ensuring that team goals are consistently met. You will also provide ongoing coaching, mentoring, and professional development to support team members, fostering a culture of growth and high performance. Acting as a voice of the customer within the company, you will provide insights and feedback to improve products, services, and overall customer satisfaction. The ideal candidate for this role will have 8+ years of experience in client support or customer service, with at least 2 years in a leadership or managerial role. Strong problem-solving, communication, and leadership abilities, along with experience in client support tools, CRM systems, and other service management software, are essential. The ability to manage multiple priorities in a fast-paced environment while maintaining high standards of service, analyze performance metrics and customer feedback to implement continuous improvements, and a passion for delivering exceptional client experiences with empathy and professionalism are also key qualifications for this role.,

The ideal candidate will be responsible for sales performance, customer satisfaction, and staff training and development. You will work to foster client loyalty and expand our brand presence. The ideal candidate will spearhead these efforts with a customer-centric attitude. Responsibilities Set and execute sales performance goals to increase profitability Hire, train, and assess store employees" productivity and performance Maintain orderly, presentable appearance of the store Oversee stock and store operations Qualifications Post Graduate or Graduate with experience 2+ years" store management experience Customer-centric with a positive attitude,

The ideal candidate will be responsible for sales performance, customer satisfaction, and staff training and development. You will work to foster client loyalty and expand our brand presence. The ideal candidate will spearhead these efforts with a customer-centric attitude. Responsibilities Set and execute sales performance goals to increase profitability Hire, train, and assess store employees" productivity and performance Maintain orderly, presentable appearance of the store Oversee stock and store operations Qualifications High school education or equivalent experience 2+ years of store management experience Customer-centric with a positive attitude,

The ideal candidate will be responsible for sales performance, customer satisfaction, and staff training and development. You will work to foster client loyalty and expand our brand presence. The ideal candidate will spearhead these efforts with a customer-centric attitude. Responsibilities Set and execute sales performance goals to increase profitability Hire, train, and assess store employee's productivity and performance Maintain orderly, presentable appearance of the store Oversee stock and store operations Qualifications High school education or equivalent experience 4+ years" store management experience Customer centric with a positive attitude,

The ideal candidate will be responsible for sales performance, customer satisfaction, and staff training and development. You will work to foster client loyalty and expand our brand presence. The ideal candidate will spearhead these efforts with a customer-centric attitude. Responsibilities - Set and execute sales performance goals to increase profitability. - Hire, train, and assess store employees" productivity and performance. - Maintain orderly, presentable appearance of the store. - Oversee stock and store operations. Qualifications - High school education or equivalent experience. - 2+ years" store management experience. - Customer centric with a positive attitude.,

The ideal candidate will be responsible for sales performance, customer satisfaction, and staff training and development. You will work to foster client loyalty and expand our brand presence. The ideal candidate will spearhead these efforts with a customer-centric attitude. Responsibilities - Set and execute sales performance goals to increase profitability - Hire, train, and assess store employees" productivity and performance - Maintain orderly, presentable appearance of the store - Oversee stock and store operations Qualifications - High school education or equivalent experience - 2+ years" store management experience - Customer-centric with a positive attitude,