CUSTOMER SUPPORT EXECUTIVE

1 years

1 Lacs

Posted:1 month ago| Platform: GlassDoor logo

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Work Mode

On-site

Job Type

Full Time

Job Description

Job Type: Full-time | Work From Office

Eligibility Criteria:

Qualification: Undergraduate / Graduate

Must know Hindi & English (Both)

Versant Level 4 required

Minimum 6 months experience required

Salary:

Undergraduate – ₹15,000

Graduate – ₹16,000

Shift Timing: Rotational Shifts (6 AM – 12 AM)

9 hour shift including 1hr brk

Roles & Responsibilities:

Handle customer inquiries & issues via voice process

Deliver excellent customer service & resolve concerns effectively

Communicate professionally in both English & Hindi

Record customer interactions & escalate when required

Manage customer conversations in a fast-paced environment

Strong verbal & written communication skills

Good customer handling & problem-solving skills

Basic computer knowledge & typing skills

Flexible to work in rotational shifts

Job Types: Full-time, Permanent

Pay: ₹14,000.00 - ₹16,000.00 per month

Education:

  • Higher Secondary(12th Pass) (Required)

Experience:

  • Customer support: 1 year (Required)

Language:

  • English (Required)

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