Posted:13 hours ago|
Platform:
Remote
Full Time
Job Title: Customer Support Engineer
Location: Mannargudi
Job Description:
We are seeking a proactive and friendly Customer Support Representative to assist customers with inquiries, troubleshoot issues, and ensure a positive experience. Responsibilities include handling phone, email, and chat support, providing solutions, and escalating complex issues to the relevant teams.
Key Responsibilities:
Respond to customer inquiries via multiple channels (phone, email, chat).
Provide timely and effective solutions to customer issues.
Maintain detailed records of interactions and resolutions.
Collaborate with other teams to resolve complex issues.
Ensure customer satisfaction through excellent service.
Qualifications:
Strong communication and problem-solving skills.
Ability to work in a fast-paced environment.
Previous customer service experience is a plus.
Location:Mannargudi
Job Types: Full-time, Permanent
Benefits:
Expected Start Date: 01/10/2025
Job Type: Full-time
Pay: From ₹10,154.79 per month
Benefits:
Fresa Technologies
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