5 Jobs in Mannārgudi

Job Title: Customer Support Engineer Location: Mannargudi Job Description: We are seeking a proactive and friendly Customer Support Representative to assist customers with inquiries, troubleshoot issues, and ensure a positive experience. Responsibilities include handling phone, email, and chat support, providing solutions, and escalating complex issues to the relevant teams. Key Responsibilities: Respond to customer inquiries via multiple channels (phone, email, chat). Provide timely and effective solutions to customer issues. Maintain detailed records of interactions and resolutions. Collaborate with other teams to resolve complex issues. Ensure customer satisfaction through excellent service. Qualifications: Strong communication and problem-solving skills. Ability to work in a fast-paced environment. Previous customer service experience is a plus. Location:Mannargudi Job Types: Full-time, Permanent Benefits: Cell phone reimbursement Food provided Health insurance Life insurance Paid sick time Paid time off Provident Fund Work from home Work Location: In person Expected Start Date: 01/10/2025 Job Type: Full-time Pay: From ₹10,154.79 per month Benefits: Cell phone reimbursement Health insurance Internet reimbursement Paid sick time Paid time off Provident Fund

Job Description: Responsible for implementing Fresa’s software solutions for clients, including requirement gathering, configuration, user training, and post-implementation support. Ensures smooth project delivery, process optimization, and client satisfaction. Strong knowledge of software implementation & support Requirement gathering & documentation Client communication & training skills Problem-solving & analytical thinking Basic SQL / ERP knowledge (added advantage) Time management & project coordination Strong communication and problem-solving skills. Ability to work in a fast-paced environment. Previous customer service experience is a plus. Location:Mannargudi Job Types: Full-time, Permanent Benefits: Cell phone reimbursement Food provided Health insurance Life insurance Paid sick time Paid time off Provident Fund Work from home Work Location: In person Expected Start Date: 01/10/2025 Job Type: Full-time Pay: From ₹10,000.00 per month Benefits: Cell phone reimbursement Food provided Health insurance Paid sick time Paid time off Provident Fund

Job Summary: We are looking for a motivated and hands-on Web Team Lead with 2–3 years of experience to guide a small team of web developers. The ideal candidate should be well-versed in WordPress and capable of handling client communications, task allocation, and basic project planning. Prior experience in the logistics or freight forwarding domain is an added advantage. Key Responsibilities: Lead and mentor a small team of WordPress developers. Coordinate with clients to gather requirements and provide timely updates Troubleshoot and resolve technical issues. Maintain documentation and ensure the team follows best practices. Take ownership of end-to-end project execution from client interaction to final delivery. Collaborate with the sales team for proposals and technical inputs. Allocate tasks, monitor progress, and ensure project deadlines are met. Ensure quality, performance, and security standards are followed. Technical Skills Required: Strong hands-on experience with WordPress. Good knowledge of HTML, CSS, JavaScript, and PHP. Basic knowledge of SEO, website optimization, and deployment. Ability to translate business needs into technical solutions. Basic knowledge of SEO and web performance optimization. Additional Skills (Preferred): Exposure to the logistics or freight forwarding industry. Basic project management or client-handling experience. Soft Skills: Strong communication and interpersonal skills. Problem-solving attitude and team-oriented approach. Ability to multitask and work under deadlines. Location:Mannargudi Job Types: Full-time, Permanent Benefits: Cell phone reimbursement Food provided Health insurance Life insurance Paid sick time Paid time off Provident Fund Work from home Work Location: In person Expected Start Date: 01/10/2025 Job Type: Full-time Pay: From ₹10,000.00 per month Benefits: Cell phone reimbursement Food provided Health insurance Paid sick time Paid time off Provident Fund

Location: Mannargudi Job Type: On-Site Job Title: Web Development Team Lead Job Description: We are looking for a skilled and proactive Web Development Team Lead to manage our web projects and guide a team of developers. You will oversee the design, development, and maintenance of high-quality websites and web applications, ensuring timely delivery and technical excellence. Key Responsibilities: Lead and mentor a team of web developers Plan, delegate, and review development tasks Collaborate with designers, testers, and stakeholders Ensure code quality, performance, and security Troubleshoot issues and optimize performance Stay updated with web technologies and trends Requirements: Proven experience in web development (HTML, CSS, JavaScript, Wordpress) Strong leadership and team management skills Excellent problem-solving abilities Good communication and project management skills Job Type: Full-time Pay: ₹9,927.55 - ₹44,745.62 per month Benefits: Cell phone reimbursement Food provided Health insurance Paid sick time Paid time off Provident Fund Schedule: Day shift Expected Start Date: 01/09/2025

Daily review with team members regarding projections of business and cross sell, center meetings, GRT planned / activity plan for the day. Ensure execution of the defined activity plan for customer visits by the team during the day. Detailed Supervision and monitoring of branch, do huddles with team, understands and resolves pain areas. Attend Center Meetings and meet customers. Conduct Group Recognition tests basis operating model. Track and facilitate disbursements as planned for the day and month. Assists in Collections cases in higher buckets, works with teams and jointly visits customers in the location. Nominates team members for reward and recognition commensurate with their achievements; Appreciates team members appropriately in internal forums as relevant. Ensuring critical parameters like leading to login are executed as per matrix.. Meets customers regularly in the location and manage health and quality of portfolio as per defined targets. Manages upkeep of branch and all collaterals and seeks support of Product and Admin team as required to manage collaterals / soft facilities of branch hygiene and upkeep respectively Major Challenges.Employee Attrition. Portfolio quality and monitoring, manage portfolio as per defined targets. Compliance on all business parameters, zero audit findings for the branch. 1-5 Years in Microfinance JLG business of which min 2 years should be as Assistant Branch Manager / Branch Manager. Job Types: Full-time, Permanent, Fresher Pay: ₹25,000.00 - ₹35,000.00 per month Benefits: Health insurance Provident Fund Schedule: Day shift Supplemental Pay: Performance bonus Yearly bonus Education: Bachelor's (Preferred) Experience: 5S: 1 year (Preferred) Location: Mannargudi, Tamil Nadu (Preferred) Shift availability: Day Shift (Preferred) Willingness to travel: 75% (Preferred) Work Location: In person