Posted:3 hours ago|
Platform:
On-site
Full Time
Job Title: Customer Support Executive
Experience: 1–3 Years
Salary: ₹11,000 – ₹13,000 per month
Location: Khatipura, Jaipur
Job Type: Full-time
Job Summary:We are seeking a dedicated and enthusiastic Customer Support Executive to join our team. The ideal candidate will have strong communication skills and the ability to handle customer queries efficiently through phone, email, or chat.
Key Responsibilities:
Handle inbound and outbound customer calls, emails, or chats.
Resolve customer queries, complaints, and requests promptly and professionally.
Maintain accurate records of customer interactions.
Coordinate with internal departments to ensure customer satisfaction.
Follow up with customers to ensure their issues are fully resolved.
Meet daily/weekly performance targets and service level agreements (SLAs).
Required Skills:
Excellent verbal and written communication skills.
Good listening and problem-solving abilities.
Basic computer knowledge (MS Office, CRM software preferred).
Patience and a customer-first attitude.
Ability to work in rotational shifts (if required).
Qualifications: Minimum: 12th Pass or Graduate in any stream.
Experience: 1–3 years in customer service, call center, or telecalling.
Job Type: Full-time
Pay: ₹10,000.00 - ₹13,000.00 per month
Education:
Work Location: In person
YA EV Technology Pvt. Ltd.
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