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VRSamadhan
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Customer Support Associate

Customer Support Associate

VRSamadhan

1 - 5 years

0 Lacs

ludhiana punjab

Posted:1 week ago| Platform: Shine logo

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Skills Required

communication sales customer service database management

Work Mode

On-site

Job Type

Full Time

Job Description

You will be responsible for: - Contacting potential or existing customers to inform them about a product or service using scripts. - Answering questions about products or the company - Asking questions to understand customer requirements and close sales - Directing prospects to the field sales team when needed - Entering and updating customer information in the database - Taking and processing orders in an accurate manner - Handling grievances to preserve the company's reputation - Keeping records of calls and sales and noting useful information Qualifications required: - Excellent communication skills - Ability to work in a fast-paced environment - Strong problem-solving skills - Attention to detail - Previous experience in sales or customer service is a plus,

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Customer Support Associate