Customer Support Associate

We are looking for a highly motivated and results-driven Digital Sales Consultant to join our Inside Sales, E-commerce team. This role involves direct interaction with potential clients (primarily online sellers) to promote E-commerce solutions and services, understand their business needs and convert them into active clients through consultative sales techniques.

Key Responsibilities:
● Engage with E-commerce sellers and businesses via calls, emails and virtual meetings to understand their digital needs and offer tailored solutions.● Promote E-commerce platform services and subscription based solutions.● Educate clients on the benefits of digital selling and consult them on strategies to scale their online presence.● Achieve monthly sales targets and KPIs related to conversion, lead generation and revenue.● Maintain accurate records of all sales interactions and client updates in the CRM system.● Coordinate with internal teams for smooth onboarding, support and issue resolution.● Stay up to date with industry trends, competitor activities and platform updates.● Participate in training programs and team reviews to consistently enhance sales capabilities.

Key Requirements:
● Bachelor’s degree in Business Administration, Marketing or related field.● 1-2 years of experience in inside sales or telesales, preferably in E-commerce & digital marketing,● Good communication and interpersonal skills with a consultative approach to sales.● Strong problem solving ability and client-first attitude.● Familiarity with CRM tools and sales productivity platforms.● Self-motivated, target-oriented and capable of working in a fast-paced environment.

Preferred Qualifications:
● Prior experience working with Amazon, Flipkart, Meesho or similar platforms.● Knowledge of e-commerce ecosystems and seller enablement strategies.● Ability to handle objections and deliver value driven sales pitches.

What We Offer:
● Competitive salary and incentive structure.● Opportunity to work with leading E-commerce brands and dynamic clients.● Training, mentorship and career development opportunities.● A collaborative and energetic work culture.

Our Purpose and Growth Culture

We are taking deliberate action to nurture an inclusive culture that is grounded in our company's purpose, to refresh the world and make a difference. We act with a growth mindset, take an expansive approach to what’s possible and believe in continuous learning to improve our business and ourselves.

Vaco is built on the principle that who you are is more important than what you do. Our team, and the companies we work with, are a group of outlaws and players who want more, who demand more and do what it takes to succeed. At Vaco, there’s nothing more important than relationships. Every voice is heard, from clients to candidates, consultants to employees—everyone is a stakeholder.

We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity and/or expression, status as a veteran, and basis of disability or any other federal, state or local protected class. When we collect your personal information as part of a job application or offer of employment, we do so in accordance with industry standards and best practices and in compliance with applicable privacy laws

Job Type: Full-time

Pay: ₹14,000.00 - ₹18,000.00 per month

Language:

• English (Preferred)
• Hindi (Preferred)

Work Location: In person

Speak with the employer
+91 9560802460