Customer Support Associate

Job description

Job Opening: Customer Support Associate – Voice Process

Location: Malad, Mumbai (Work from Office)
Shift: Rotational (including night shifts/weekends)
Process Type: Voice and Blended
Salary: ₹25,000 – ₹35,000/month
Experience: Freshers & Experienced Candidates
Communication: Must have excellent spoken English skills

Job Description:

We are looking for highly motivated Customer Support Associates with excellent verbal communication in English for a voice-based customer support role.

Responsibilities:

• Handle voice-based customer support (inbound/outbound)
• Resolve customer issues with clarity and professionalism
• Maintain service quality as per company standards
• Work in rotational shifts (including weekends and night shifts)

Eligibility Criteria:

• Must have excellent spoken English
• Willing to work from Malad office
• Comfortable with rotational shifts and night shifts
• Freshers with strong communication are welcome

How to Apply:

Interested candidates must send their updated resume on WhatsApp to 7821854124 along with the following details:

_______________________________________________________________________________________________

Candidate Form

1. Full Name :

2. Communication Skills ( Out of 10) :

3. Email ID :

4. Experience (in years or "Fresher") :

5. Current Organization (if any) :

6. Current CTC :

7. Expected CTC :

8. Current Location :

9. Notice Period :

10. Graduate (Yes/ No) :

Note: Only candidates who meet the communication criteria will be considered. Shortlisted candidates will be contacted for further rounds.

Job Types: Full-time, Permanent, Fresher

Pay: ₹25,000.00 - ₹35,000.00 per month

Schedule:

• Day shift
• Night shift
• Rotational shift

Supplemental Pay:

• Overtime pay
• Performance bonus

Language:

• English (Required)
• Hindi (Preferred)

Work Location: In person

Speak with the employer
+91 7821854124